Lightwaverf Reviews

Excellent to deal with

Excellent to deal with Spent a lot of time reviewing which lighting system to go with for our renovation project and settled on Lightwave due to their sleek modern look quality and customisable settings within the app Once I started on this journey I was contacted by Dave Simmons Lightwave who was a pleasure to deal with and offered great support when needed Even offered to train our electrician on how to install their equipment Thanks again for your help Dave - It s very much appreciated

Brilliant Lightwave Tech support for great products

I knew that the Lightwave Tech support is Ace from the assistance I had when my hub and first internal light switches were installed in July 2023 This year I decided to upgrade my garden lighting My excellent electrician installed the Smart relay and the wire free smart switch then we knew from last year it would be more straight forward to connect if we called Lightwave to talk us through it all Jack was amazing and has so much knowledge and patience I wish all customer services were like Lightwave s Thank you

Excellent technical service

I spoke to Jack this afternoon with a particular problem with pairing in what I consider a complicated issue involving a 3 gang light switch relay and a motion sensor Jack talked me through the procedure clearly and precisely and within 30 mins the system was back up and running smoothly Jack is very professional and warm he didn t rush me and gave exact instructions I can whole heartedly recommend Lightwave RF the company and it s high quality products for all your home automation needs

I had a faulty 4-gang dimmer which was

I had a faulty 4-gang dimmer which was a result of essentially being around 15 years old Nonetheless William admirably tried to diagnose of there was a fault in the product itself which there wasn t It simply needed replacing However Lightwave had discontinued this line of dimmers William helped and suggested an eBay Lightwave store that could help me 3 days later I was up and running again Thanks

LightWaveRF - great products with terrific support

LightWaveRF products are really great and provide a good level of automation for an accessible price The tech support is second-to-none and I have been dealing recently with Jack who is very knowledgeable and super-keen to help resolve issues and make using the products an enjoyable experience He s succeeded Well done Jack and well done Lightwave

You can t go wrong

I ve tried and tested many smart switches and always come back to lightwave Their systems and apps are solid and the level of support is second to none Have had the odd issue with my wiring but a quick phone call to these guys always has the problem fixed in seconds they really know what they are doing and they are all very friendly on the phone

Great product and tech support

Hi have lots of Lightwave products in my house since gen I and then upgrading to gen II a few years ago - great products The technical team are very knowledgable Jack recently helping me with a new install on my driveway and knew exactly how to help me I d recommend Lightwave if your considering smart lighting tech in your home

Brilliant service form Dave

Brilliant service form Dave I ve used lightwaverf products for years now with the lightwaveplus membership giving lifetime warranty it s truly a different level Lightwaverf products are professional level equipment but still easy to install and use top this off with best in class support you can feel secure in your choice and build your system as muchg as you want Perfect

Great Support from Jack

I have quite a number of Lightwave switches and sockets installed in my home They re expensive devices but look amazing and do everything as advertised Recently I had a problem with two devices which stopped working after a power outage at my home The support I received was great both devices were returned with replacements being sent from Lightwave immediately Well done Lightwave