Reliable & Cost-Effective Business Waste Collections - Lili Waste
Based on authentic user experiences
Mrs Chan
6732 reviews
N/A
8 months ago
Mrs Petra Vladova
To start with I m leaving this review on Mrs Petya Vladova I m a customer to Liliwaste for many many years But the customer service was never a pleasant experience until recently Problems were never solved unless you kept calling and complaining Staff never returned your calls as promised and would take weeks to get a solution Early this year I renewed the contract with the company It was Mrs Vladova who was dealing with me I was surprised how quickly she dealt the situation effectively and did actually call me back as promised Recently I was charged for unreasonable reasons I spoke to the customer service and got told that it was written in the contract But in fact it was not the case I emailed the contact as proof and rang back spoke to the same customer service then I got redirect you the account department After three weeks without a result I contacted Mrs Vladova even though she is from the sales team I explained the problem and the next day she rang back with a result and agreed to issue credit note I am very impressed with Mrs Vladova efficiency and appreciate her help and time as really this should be customer services job Humbly she said she was glad to help and I could go back to her with any problems and anytime That is why I want to leave this 5 stars rating to Mrs Vladova
Jason
6732 reviews
N/A
8 months ago
Charlie made my experience effortless
Charlie made my experience effortless Readily available to answer any questions and dealt with any issues during the set up instantly
Mrs Sue Shipton
6732 reviews
N/A
8 months ago
St Stephens Community Association
St Stephens Community Association We find Lili Waste very reliable our bin is always collected on time and no rubbish left behind
Clive Davies
6732 reviews
N/A
8 months ago
Jonny was so responsive for my Business
Jonny was so responsive for my Business needs and the service and communication from all at the office is reassuringI m glad I m a customer
FJ
6732 reviews
N/A
8 months ago
We booked a one-off pick-up
We booked a one-off pick-up It was done as scheduled the crew was very fast and efficient They were extremely professional and very helpful Would recommend
Wendy O Connor
6732 reviews
N/A
8 months ago
Thank you Danielle
Danielle Cindery-Smith was FANTASTIC from lili waste services this is why i rejoined as I went through broker last time and Danielle s customer service skills were 10 10 so we need more people like her in these companies as nothing was too much trouble She s a credit to Lili waste servicesI d just like to add that I will never book waste services via a broker again which I did in the past I will always only go direct to the company as the understand they needs of their customers and I have also used the other supposedly TOP waste service providers and Lili waste services are number 1 on my list
Marie Shepherd
6732 reviews
N/A
8 months ago
Very happy with the service Lili waste
Very happy with the service Lili waste provide The bins are always empty when they should be nice and polite drivers They always let us no if any problems with collection Very pleasedMarie - John Turnbulls
Chris - London
6732 reviews
N/A
8 months ago
Great customer service
Great customer service whenever I need to contact Liliwaste Charlie is always courteous and informative and nothing is too much trouble
South Yorkshire Composites Ltd
6732 reviews
N/A
8 months ago
Fantastic service great workers
Always on time within opening hours Friendly staff great drivers workers and office staff always helpful if I need to phone or email
Hameedullah Khan
6732 reviews
N/A
8 months ago
Absolutely satisfied with service being provided and the staff on ground
We are absolutely satisfied with services being provided to us by Lilly Waste Services Collection is always in time and the staff is polite and professional