


Based on authentic user experiences
Dominique Gorrie
6731 reviews
N/A
8 months ago
Lime bikes customer services are
Lime bikes customer services are apparently run by AI - I ve spent 6 months asking to have a short street designated as a no parking zone for Lime bikes and the circular messages reveal the same script claiming to escalate to the relevant team Consistent silence to the question can you confirm you are not a robot Quite astonishing
Joanne McCarthy
6731 reviews
N/A
8 months ago
I am disabled wheelchair user I have 3
I am disabled wheelchair user I have 3 dumped lime bikes across the front of my property I am unable to get out I am unable to move them myself Contacted Lime they said they would send someone still no show It really isn t good enough they should be parked at docking stations only Really wanted to pop out today whilst the weather allows -
michaela anaka
6731 reviews
N/A
8 months ago
81 e-bikes mainly lime in a 1 mile
81 e-bikes mainly lime in a 1 mile stretch between Brockley station and Ladywell station Mostly dumped on the pavements Do people riding these bikes so selfishly just parking them in the middle of a pavement not ever think about how someone on a disabled scooter or wheelchair will get past They are an absolute menace and they re everywhere it s getting ridiculous Council need to fine the companies of these bikes and in turn the companies should fine the user for not parking up properly There should be a usage guide and approximate location of bike park
CollectPlus Customer
6731 reviews
N/A
8 months ago
Obstruction trip hazard and unsustainable
This is outrageously unsustainable system The bikes look like trash on the road pavement Most of the bikes passing by are stolen making this annoying noise There is no control on people s behaviour so as a result bikes can be left mostly thrown on the floor blocking access to wheelchair users and prams making these bikes a serious trip hazard I don t even comprehend why these kind of bike system is allowed by the councils A docking system like the Santander bikes or others in other cities would be more appropriate And keep the pavement safe for everybody And keep cities tidy unobstructed I hope all the bad reviews you get will make a difference and eventually you get banned Date of experience none specific this is a daily experience
Patricia Dawkins
6731 reviews
N/A
8 months ago
Ridiculous
Ridiculous Imagine paying nearly 40 per month and can never get a bike Everyone rides them to the train stations where they stay until those people finish work and ride them back Lime will happily watch dozens parked outside the station all day long without evenly distributing them so others can use the them Then your lime pass will expire with over 60 minutes you just loose Yeah not worth itThis will be the last of my money they receive
Joy Pussilano
6731 reviews
N/A
8 months ago
This company should be fined
This company should be fined or shutdown Do not use a debit card or gift card with them unless you have a large disposable balance on them and don t mind them holding your money for a long time over 2 weeks But yet they can take it and hold it right away
P U
6731 reviews
N/A
8 months ago
Terrible bike
Terrible bike basically unable I put all my weight on the paddle and the bike didn t want to move whoever designed this rubbish should be fired Issue with the app started the journey and within 1sec tells me I cannot end the ride there like it knew where I was going worse experience I ever had Scam company Now their app stop me from deleting my account
Cuneyt Cino Cinar
6731 reviews
N/A
8 months ago
Rip off
What a rip off these bikes are I d rather walk then use these bikes again Lime bikes deserve 0 stars but unfortunately that option isn t available
Helen
6731 reviews
N/A
8 months ago
Horrendous company
Horrendous company They park dozens of bikes on pavements today they parked at least 30 bikes on a pavement right outside a property where a man in a wheelchair lives They block roads and pavements with no care about disabled elderly or people with prams They have no integrity no honesty and no proper reporting methods for when their company drop off dozens of bikes An absolutely appalling money grabbing company
sisse j rvad
6731 reviews
N/A
8 months ago
Dont use this company
Have to give a star rented two scooters only to get to destination and it wouldn t allow us to park in the many bike parking options We had to go all the way back to where we picked them up to be allowed to park only for os to walk the same way back A completely waste of money