Linasmatkasse Reviews

Takes your money and gives nothing in return

Thought I had cancelled delivery as website stated no planned deliveries a driver came anyway and I sent him back with the goods thinking they had made a mistake Long story short didn t get the food and was forced to still pay As many others have commented in various reviews already stay away this is a really unprofessional company which has put in system to trick consumers

one day my account was blocked and i

one day my account was blocked and i was suddenly locked out of their homepage they mentioned that there were some unpaid invoices which was not exactly true since when i contacted Walley that manages their payments they informed that all invoices was paid and that they did not understand why Linas matkasse behaves like this i did not realize that there was some invoices not paid and did not get any reminders eithereven if that was the case you should really make sure that your customer is aware of this and not just lock them out of your service no one contacted me to apologize to compensate me or anything therefore i am now leaving Linas matkasse

Worst company I have ever dealt with

Worst company I have ever dealt with The food was mostly weird and I adjusted most of the recipes because sometimes they were weird flavour fusions Mexican Japanese and Indian flavours being the weirdest I also found what looked like pieces of bone in my mince meat I had an issue with an unpaid invoice I paid to their finance partner Walley s and paid a few days late No one informed me that I had to instead pay a third party So here I was thinking I had paid and then suddenly I got a Kronofogden notice Do not use this company Use Hello Fresh or someone else insteadUpdated the full credit on my first delivery was a voucher I had from my real estate agent Lina s messed up my first order so I had to cancel the first delivery which also stressed me out because I really needed the food that week The voucher was then applied as a full credit the following week so it wasn t a credit at all as customer service claims below

Dissappointing

Dissappointing try to draw you in to a subscription and then make it very hard to cancel Require 8-9 days advance for cancellation Contacted customer service and they just repeated their terms back at me When i explained i would be out of town and no one would be able to recieve the groceries they just said they would charge me the full amount anyway Under the guise of charity the claim to donate the food to a good cause but they still charge full price so if they were sincere in this policy they would only charge for the groceries cost to them Needless to say I wont be ordering from them again

Disappointing

I tried Linas Matkasse after getting a gift card from coworkers After an good first impression multiple red flags started adding up confusing communication about their subscription system absence of reminders before the weekly order unability to chose which dishes I want to order last minute message saying the written recipes are missing from the delivery and cherry on top of the pie unhelpful customer service continuously putting the blame on me when complaining Other than that the recipes are alright the ingredients of average quality and the service seems to be relatively expensive compared to similar services

Scam calls

Okay food but included meat in my vegetarian meal Now they keep scam calling me trying to get me to renew my subscription I ve never received so many scam calls from anyone in my life

Bad value for money

Ingredients are always of low quality frequently arrive damaged and very close to the expiration date

Bra i b rjan

We have been customers 4 years and it has been flawless The last couple of months has been a bit disappointing though This week the torskfil t was stinking of ammonia although we opened it the same day of arrival and with about a week left on the date The vegetables are also down in quality Our friends cancelled 3-4 times because of same experiences You need to focus again on your concept and the quality of the food is your first priority