Based on authentic user experiences
Lisa Shine
6731 reviews
N/A
7 months ago
Not impressed
Not impressed I adore Lindt chocolate and signed up last year I received a birthday voucher last month for a free 200g red box in store or online which is useless There are no stores anywhere near me and to use online one has to spend 20 - just to use a 6 voucher How is that a free birthday gift The box wasn t even showing online at the time I tried What s wrong with a voucher to spend in a supermarket that sells the product I even emailed but got a curt email saying that s what the offer is as if the person didn t understand the query My son is currently visiting from N Ireland and happened to go past the Wembley shop today so he tried there only to find they don t have the red box in stock Would it have hurt them to offer an alternative Extremely poor customer service and I will be cancelling my membership
Maggie Safian Hassan
6731 reviews
N/A
7 months ago
Absolute joke
Absolute joke I have ordered chocolates on the 11 12 24 just to see that the order hasn t been dispatched yet 8 days later
Jennifer Price
6731 reviews
N/A
7 months ago
Terrible service never again
Ordered a lot of chocolate over a week before Christmas Lindt website said it was on a 5 day delivery 3 weeks later still no chocolate You can imagine the disappointment when there were no Christmas presents Worse still Lindt have not replied to my requests for an update through any channel and have twice moderated my 1 star review on their website saying it did not meet their criteria Clearly a 1 star review is not what they wanted - try actually delivering the chocolate then maybe your reviews would be better
Steve Cocker
6731 reviews
N/A
7 months ago
I received a birthday voucher for 200g
I received a birthday voucher for 200g Red box of chocolates The email clearly stated that the voucher was valid up to 29th January 2025 However after making a special journey to make my claim and purchase a 200g box of orange chocolates at East Midlands Outlet I was dissipated to be told that they were out of stock of orange chocolates and I had to make a minimum purchase of 10 to claim my free box of chocolates Needless to say I then felt obliged to make a purchase in order to claim the so called free box I won t be falling for that one again so be wary and scroll right to the very bottom of the email to read the T s and C s
Tamsin Parkins
6731 reviews
N/A
7 months ago
Rip off
I bought a box of the new Lindt chocolate wafer hazelnut Absolute rip off You pay 6 for a box which is half empty and only has 9 wafers in there there s room for another 5 Worst of all it tastes like a Kit Kat and not sure about the hazelnuts Or hazelnot soft and tasteless
Diana D
6731 reviews
N/A
7 months ago
Very impressed with my order and
Very impressed with my order and brilliant delivery Thank you Ordered quite a few items for table gifts Xmas gifts for different ages Delivered with excellent packaging and the items will be lovely for everyone to receive them Thank you Lindt
Marcie Brunelle
6731 reviews
N/A
7 months ago
Delectable
At least for now the price I am paying for these chocolate canoes is fair enough They are one of the most Ddelectable deliciyes and pampering treats on the market If you haven t tried them yet please do at least once