Linenconnections Reviews

Absolutely terrible service

Absolutely terrible service they do not respond to messages emails or answer ph calls Do not buy from linen connections I believe they are a scam business I did not recieve a tracking number or my purchase I used afterpay to pay for a 90 purchase from them and am trying to get a refund but because they don t respond to you at all I m going to have to take things further and hopefully afterpay will be able to assist me somehow

The kantha quilt that arrived was nice

The kantha quilt that arrived was nice but too small to use They took months and only responded when I commented on Instagram No refund Silence from them

Their product is very rough and waste

Their product is very rough and waste of money as you will not get a refund I bought a product from them with holes and loose thread and not heard back from them about my refund BUYER WARNING - PLEASE DO NOT BUY FROM THEM

Stay away from Linen Connections- scam alert

Non-existent customer service Purchased two items 2 weeks ago - no AUSPost tracking apart from shipment information received hanging there since February 2 Blocked me on their Facebook page when I left my negative reviews about their customer service Also tried to contact them via their original website - no response either Facebook messenger- no reply Lodged a transaction dispute with my bank - getting my money back Lodged a complaint with Consumer Affairs Victoria Please do contact Consumer Affairs and don t just leave it They are scammers

Did not receive what I had ordered

I ordered a beautiful kimono with palm trees on in a cream and green colours I received a multi coloured kimono with lions and tigers in white blue bright colours It looks like it a children s kimono I complained I did not get a response straight away eventually they said they would send me out the one I had ordered I Just received it on Friday and they ve sent me exactly the same one they sent me out originally not like the one on there site now I have two of them exceptionally disappointed I really feel that I have been scammed

Do Not Buy from this Company Fake bad copies and poor quality

Do Not Buy from this Company Unfortunately I did not see the reviews until I purchased 2 maxi dresses I looked up the reviews while waiting for my order and my heart sank I hoped I would not have the same experience as others Well unfortunately I did It started when I placed my order I paid the 15 extra for express post An hour later I received an email with a tracking number showing the item still at the business There it stayed for 5 days I then sent an email asking when the package would be shipped and if it was by express post They replied it was by express post and had been shipped That afternoon I received an email from Australia post that it had received the parcel and I would receive it in 6-7 days The tracking number said parcel post not express post Obviously if it is going to take that long it is not being sent by express post I received the parcel yesterday It was not sent via express post Firstly the dresses are made out of rayon definately not cotton They smelled like cigarette smoke and had a dusty film over them The patterns were not evenly spaced as on the photos and were squished together The patterns were not detailed and had missing details The colours were different red instead of pink etc and had missing colours They are a cheap copy like a Wish version of the advertised dress The fit is not accurrate I am size 12-14 and the L XL just fit Noone over that size would be able to wear it The sleeves are too short the design and cut is basic and bad There is no other way to describe it Very cheaply made very thin and worth about 5 maxium That is being generous I returned the dresses yesterday afternoon I notified them by email that I was returning the dresses and why and that it was fraud and they lied about sending it by express post I had organised a dispute through the bank citing fraud after I read the numerous reviews and when the parcel hadn t moved in 5 days They had already committed fraud by taking my money for express post by that point luckily I received a refund If they try to get the money back I have photos and will I be reporting to the ACCC Please do not purchase from this company The reviews are true about how bad the clothing is I would love to know who the actual companies are they have taken the photos from so I can actually purchase from them

Did not receive what I ordered no resolution

I ordered two robes but only received one which was nothing like either of the robes I ordered I received a response saying they would look into it over two weeks ago but haven t heard anything since

Deceitgul and Untrustworthy

This company is run by people who have no idea about customer service and are totally unethical I placed an order at the beginning of Feb and still haven t received it due to faulty goods they say Apparently that s just an excuse to hang on to your money whilst they give you the run around and tell any number of lies Even attaching tracking numbers to goods that haven t been sent This has happened with 2 orders on the same day The post office have their own evidence so Linen Connections beware They do not answer their phone only messages can be left One staff returned my call from a different and tried to spin me a load of tosh I was having none of it When I called her a couple of days later on that same number she nearly had a coniption Only then with P O proof etc did they return the money for onevof the orders Still working on the other DO NOT ORDER from this Company they are totally untrustworthy