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Based on authentic user experiences
MD9654355
6731 reviews
N/A
5 months ago
i signed up to be an affiliate
i signed up to be an affiliate got approved by a bunch of companies then got an email from rakutan saying my account had been suspended and all that work was for nothing and it was work going through the list and applying for each company seperately seriously i hadn t even finished designing my website yet what could i possibly have done to offed them i guess i m not the only one so screw them
Denis Gradel
6731 reviews
N/A
5 months ago
Worst Affiliate Company
Worst Affiliate Company Don t Use It Stay AwayThis is probable the worst affiliate company out there Do not waste your time in this affiliate company Basically because they do not pay all your commissions 1 Keep Affiliates Commissions and Don t Pay ThemI was told that I would receive my commission in my bank but never received it Later they blame my bank for this Then they say they will pay me next year Having a complicated set of rules they hold payments and never fully pays what shows on the affiliate dashboard screen Definitively they will give any reasons to not to pay you 2 Their Affiliate Dashboard is old outdated 90 s style slow and not useful3 Affiliate Customer Service is TerribleTheir Customer Service is slow and unhelpful I ve sent them a government issued ID twice and they claimed they never received itOne of their Customer Service Supervisor was not competent This Supervisor after stating that he read all about my case he didn t know what kind of payment method I have selected 4 They do not provide you with their superior email or any other contact methodThey refuse ignore any request that is related to escalate your case to top management 5 Even Close account option did not work I had to reach out to their customer support in order to close my account Avoid this affiliate company at any cost If you join them you probably will be disappointed Run away from them
Abdul Wahab Kotwal
6731 reviews
N/A
5 months ago
Beware you could lose your money
For no reason Your affiliate account in the Rakuten Advertising network has been terminated under Section 20
chouaty
6731 reviews
N/A
5 months ago
We signed up for the GameStop affiliate
We signed up for the GameStop affiliate program that is run by Rakuten Advertising Their system is VERY BUGGY We have to reset our passwords every time The reporting doesn t work most of the time When it does it doesn t show any of the sales we tested through the program Hoever the very worst part of Rakuten Advertising is their horrible support Over a week of cut and paste emails sent have not addressed or resolved the bugs in their system When affiliate programs are notorious for not paying we are pretty sure there there will be no support to get us paid when that fails too Basically the Rakuten Advertising program is the old dead LinkShare system that they bought and have no idea how to manage AVOID Rakuten Advertising at all costs you have been warned
yvind
6731 reviews
N/A
5 months ago
Avoid at all costs
My platform is being currently developed so the developer registered us with them to test it all and have it fully functional before launch They terminated the account AFTER us providing ALL needed papers without ANY valid reason within a day AVOID at all costs as time is money low ethical and support standards Besides it looks as ID and corporate information SCAM Should be banned
Oleg Yemchuk
6731 reviews
N/A
5 months ago
Rakuten closed our account Kashback com with no reason
They terminated our account with more than 300 active offers This review is written because they stopped to reply to my e-mails and I have no other options how to reach them out Their first answer to my e-mail was The reason why we terminated your account is because you failed to respond to inquiries from a member of our Network Quality Team Ok I found the missed e-mail replied to those questions they were actually quite simple about our traffic and promotional methods Their next question was Thank you for writing back to us Please note that in our report we can see that there is one IP which is generating multiple clicks In Rakuten Advertising Affiliate Network we don t allow such type of traffic So we request you to investigate on your end and block the IP Of course we replied to this at once it was our server IP address - and then we asked for more details - what they mean but no answer since then We ve been working through Awin Admitad CJ Shareasale and many others affiliate networks for many years we at kashback com has 5 000 advertisers across the globe Booking com Aliexpress iHerb etc but never met such attitude The subject of our correspondence was Business Model Inquiry 3178654
Yael Motos
6731 reviews
N/A
5 months ago
Scammers Stay Away
They terminated my account without giving any reason after two months I had 1000 GBP in my account invoiced and getting to be paid These scammers took my commission and stopped replying to my emails I recommend everyone to stay away from Rakuten Advertising They are big time scammers and a big lie
Asma
6731 reviews
N/A
5 months ago
terminate my account after years work
terminate my account after years work with hem without any notice or reason
Jay
6731 reviews
N/A
5 months ago
Abhorrently Loathsome
They terminated my account not a single policy was violated But their policy includes We may terminate your account without stating why so there s nothing to do about it I contacted their support and all they did was copy paste the original email and when trying to connect with the live chat customer support they told me they didn t have to tell me why and would not under any circumstance open my account again I have a successful life with affiliate partnerships with over 20 direct relationships as well as with Commission Junction Impact and Click Bank I mention this as i have never had anything get terminated This experience has been nothing short of abhorrent Affiliate with these guys if you want to waste time and money
Nikko Arises
6731 reviews
N/A
5 months ago
Garbage company with zero ethics
I m from Ukraine and Rakuten terminated my account because Rakuten Advertising is ceasing performance marketing and media placements in Russia Ukraine and Belarus for at least the foreseeable future We feel strongly that we should not facilitate business activity in this region at this tumultuous time and regret any impact this may have on your commercial opportunities So this company just put Ukraine on the same page with criminal states Yeah it s a tumultuous time and instead of being of any help to a country that became a victim of the biggest war since WW2 Rakuten just terminated all the accounts and stole all the commissions earned Nicely done a piece of a garbage company