


Based on authentic user experiences
Amir Siddiqui
6730 reviews
N/A
7 months ago
Very Bad Customer Service
Very Bad Customer Service Putting me on Hold for too Long and cancel my Orders No proper reply
Ashley Pledger
6730 reviews
N/A
7 months ago
TERRIBLE CUSTOMER SERVICE
I have ordered from them about every two weeks for the last 18 months TERRIBLE CUSTOMER SERVICE I received a damaged product recently and I have yet to get in touch with anyone No one will return my calls or emails For this reason alone they have lost all of my business
F Worndl
6730 reviews
N/A
7 months ago
Horrible
Horrible - no actually non-existent customer service Won t pick up phone chat disabled contact form and direct email all without any response whatsoever Ordered over 2 weeks ago and hasn t shipped no update on what s happening Obviously last time I ordered
mert
6730 reviews
N/A
7 months ago
Customer Service does not respond in any way
I ordered 1 week ago since I still can t get any information that it is still being prepared or on the way I reached customer service both via chat and e-mail 0 answer as if I m talking to the wall I will not order again that s for sure
Winde Belvin
6730 reviews
N/A
7 months ago
June 24 2024 ordered over 75 dollars
June 24 2024 ordered over 75 dollars of product today is July 8th 2024 still no product Not able to reach anyone in customer support have sent many emails no response Has taken money out of my account for purchase day of order
Volkskrieg
6730 reviews
N/A
7 months ago
no communication shopify is a scam
I ordered over 100 dollars worth of product and 8 days later still had no indication that the order had shipped out No big deal I figured I will just email them asking about the status of my order The reply I get is just a 20 dollar refund and no actual answer to my question and now I am even more uncertain as to WTH is going on with my order If something is back ordered just tell me If it is taking longer to ship out for whatever reason that is fine but they should still be telling the customer these things Not to mention they use shopify for tracking packages which is a literal data scraping customer data selling scam
Collette Cook
6730 reviews
N/A
7 months ago
ordered a subscription of 2 flavors
ordered a subscription of 2 flavors August 23 It is now August 28 and my order hasn t shipped I have emailed twice with no response I have called and there is an automated message that plays and then it hangs up on you
H S
6730 reviews
N/A
7 months ago
I have used Liquid IV for a long time
I have used Liquid IV for a long time -- probably since they first came to the market And I have had great experience with them in the past However lately I m not sure if they have changed overall management or they have gotten so big they don t care I had a subscription for 3 bags of Liquid IV delivered every 30 days The last order I opened the Seaberry to find packets that were rock hard and clumpy It was a 16 packet bag and of these 7 were rock hard and the rest were super sticky I sent pics to the company via their email support and its been over a week not a word Needless to say I ve stopped being a loyal fan of Liquid IV as they don t seem to care When I purchase any product I expect to get what I paid for Having 7 of these packets unusable because they were clumpy -- is not getting my moneys worth There are many other competitors out there so I m looking elsewhere
James Carter
6730 reviews
N/A
7 months ago
DO NOT BUY THIS
This product is terrible and doesn t work It has been disproven by many doctors as pure lies Please do not buy this if you want to stay healthy and know what you are putting in your body
lisa goatmom
6730 reviews
N/A
7 months ago
Good luck getting it
I bought a bunch of Liquid IV on Cyber Monday to use as stocking stuffers for my adult kids I saw after 2 weeks that it hadn t shipped yet so I followed up and they said they d reship it 3 day priority The label was created and it sat for a few more days I tried to cancel since it showed that it wouldn t arrive on time They said they couldn t since it had already been processed and was awaiting the carrier Then they shipped the slowest way possible It is now December 23rd and tracking is stating that it will arrive on the 27th My oldest lives out of state and will have flown back home by then Liquid IV stated that I could return it at my expense