Ultrafast Fibre Home Broadband | Feel the Power | Lit Fibre
Based on authentic user experiences
Istvan Kovacs
6730 reviews
N/A
9 months ago
LIT Fibre sets an example for big brands
I sent an email asking to switch bank account details and was answered within 30 seconds If Carlsberg done broadband providers
Michael Barrie
6730 reviews
N/A
9 months ago
I have been very happy with Lit100
LIT Fibre sets an example for big brand service providers I ve been using their service for almost two years now Set up was quick easy simple and having their own fibre or just works with proper speed all the time The big extra in my eyes is that they have actually given me a better price than for new customers so I m staying loyal An other thing I really like is that they won t change the price for the entire period of the contract usually 18 or 24 months This is an other nasty trick other companies tend to do Thank you so much Lenny from customer support for understanding my concerns and giving me a solution to stay with LIT Fibre instead of chasing after me when I ve left Outstanding A service provider Highly recommended
Ian Richardson
6730 reviews
N/A
9 months ago
Been with Lit for 2 years now
I have been very happy with the Lit100 service from Lit Fibre and with support from Iro Installation was very smooth and the app makes it easy to manage the service They provided an extender when I found that the wifi signal did not reach all parts of the house The internet service has been consistently fast with only one short outage and the support team are easily available by phone or email and respond quickly to any questions
Renata
6730 reviews
N/A
9 months ago
Excelent customer service
Been with Lit for 2 years now never had any issues with connectivity or speeds Have just renewed for a further 2 years at a favourable amount Customer support is speedy and honest Thank you
Nigel
6730 reviews
N/A
9 months ago
Fast Full Fibre internet with great customer service
Excelent customer service Iro Ero was very friendly abd helpful I ussualy dread of swiching to new provider but it was streight and easy
Gerry Price
6730 reviews
N/A
9 months ago
its not often you email with a
This is the way Internet service should be fast reliable and with great customer service No more waiting on the end of the phone for hours or emails having no response Its just over 12 months ago now that I moved to LIT Fibre and their LIT Fibre 500 service has been great to support my video editing activities for upload download My main comment and request is that as Lit Fibre grows the company I hope they keep the same service ethos and not slide into decline like some service providers have done as well as introducing March mid contract price hikes for no reason whatsoever
Fay Yandell
6730 reviews
N/A
9 months ago
Excellent customer service
its not often you email with a question and get a response within 10 mins and one that answers your technical question quickly and easily I have nothing but praise for Lit having moved house and had the re-install done as well Excellent service
Joe Edwards
6730 reviews
N/A
9 months ago
The customer service was great
After swapping some bedrooms over around Christmas I filled in an enquiry form about getting a WiFi booster Within 15 minute they had replied and the booster was on the way
KW
6730 reviews
N/A
9 months ago
I had a technical query and Iro
The customer service was great Iro was very helpful and patient Brilliant
Flossy Price
6730 reviews
N/A
9 months ago
Great service helpful only cpl small
I had a technical query and Iro responded very quickly and got everything sorted