Lloydspharmacy Reviews

Never see me again

As a healthy enough man I m hardly Lloyds best customer but it s been the only pharmacy I ve used for bits and pieces since they came To clonmel That s all passed tense now I was in an accident and needed a lot Of nurofen which I bought in their oakville store regularly over a 2 week period in November 23 I wasn t getting receipts not thinking straight or whatever But my expenses are now going to be covered so I enquired about getting a retrospective receipt and was point blank refused by the blonde old maid type who works there Like it was some big ordeal I had bought and paid for the goods within the last month but she still took great glee in refusing me in front of other customers So that s me finished with Lloyds all over I m going back to non chains where I ll never have to deal with the fake old maid again

Phone calls don t get answered

Phone calls don t get answered you can try and call until your eyes bleed and still no one will pick it up Prescription orders are rarely prepared on time despite calling ahead and agreeing on a time for collection The management doesn t seem to care or maybe they re unaware Carpenterstown branch may have the worst customer service

Went to Lloyds Carpenterstown this

Went to Lloyds Carpenterstown this evening just looking for some ibuprofen betadine and berocca Had a tough fall at the end of a cycle and well the berocca because we all need a bit of a vit hit this time of year Explained my requests at the door they were to be open for another 3 5 hours but they were closing early due to short staff I told the English accented lady that I d har an accident showed her my arm and she brushed it off with try castlenknock and closed the door in my face I don t drive and even if I did couldn t with my arm Rude Ignorant Horrible

Such a rude staff at Lucan shopping

Such a rude staff at Lucan shopping centre one They will never answer your calls and very unhelpful will try to avoid that pharmacy now They don t give respect to their customers

The Donnybrook branch is the worst

The Donnybrook branch is the worst pharmacy you could ever step into 25 mins waiting on a prescription they will go out of their way to make you go away and come back later The girls in the shop are badly trained and don t know where anything is when you ask They opened at 11am my prescription for my child was on their system I was the first person here and they said come back in 10 mins which I did which is a mistake because they actually then didn t start the prescription preparation until I said it to them when I came back they had me last in the queue even though I was there at 11am They look at you like you are mad when you ask them a Q Can see the frustration on other customer faces especially elderly customers Would never return

I purchased click and collect

I purchased click and collect medicine it was never delivered and llyods refuse the return my money I contacted customer support many times and they refused to help meI ll sue you in court

Leopardstown branch

Leopardstown branch The new pharmacist is an absolute nightmare She seriously needs to go on a communication course She makes you feel like you are begging for your child s life long illness medication She can t for the life of her get an order right when you question something that had been order over 3 weeks in advance she has the nerve to speak to you like its your own fault the medication isn t ready Her manner attitude is disgusting I will never set foot in this place again She seems to think its okay to leave a child with a life long illness without tubing the medication needed to survive Absolutely shocking

Condescending pharmacist

I called in to the Grand Parade on my lunch break with a horrific toothache I d had since during the night Having tried ibuprofen max and paracetamol I decided to get some Nurofen plus to get through the weekend Earliest dentist appointment I could get was the following week Anyway after the 100 questions from the OTC girl which I totally understand and believe is necessary she went to ask the pharmacist who then came out and proceeded to talk to me in the most condescending manner asking the same questions She told me if paracetamol wasn t working it s South Doc I should go For a toothache Now I know from previous experience 10 years ago a doctor will simply tell you go to the dentist and tell you try Nurofen plus combined with paracetamol They don t deal with teeth obviously I physically couldn t go to the dentist until the next week number 1 but what about people who can t afford a 100 dentist appointment and just want the pain gone I explained it was just to get through weekend but she told me Panadol 4 times a day would do the same as Nurofen plus It doesn t hence why the pack specifically says toothache on the packet on Nurofen I simply said no problem walked out the door across the road to boots Lovely girl who asked the questions said you poor thing and asked the pharmacist there He was lovely understanding and said yeah the Nurofen would definitely help more than paracetamol He gave me 12 with the precaution of no more than 3 days which is appropriate The pharmacist at Lloyd s said it was a restricted item which I get but it s restricted so no one can buy multiple boxes It s meant for situations like mine to take for a couple days max She was condescending and simply on a power trip This conversation was had right in middle store in front of everyone no discretion had and I was made feel like a criminal You can assess a sale without this attitude She obviously doesn t like giving them out for any reason cause if a pain is bad enough paracetamol doesn t work her attitude is to see a doctor That isn t always necessary or practical I also might not be able to afford south doc but that s a different point altogether Another pharmacist confirmed I met the criteria I wasn t a regular customer of Nurofen plus either If I was again I would understand Perhaps staff need more training on when to sell Nurofen plus Ultimately I d get over her decision if she wasn t so condescending in the process It s her right I understand and I do appreciate they must exercise caution but I fell under the criteria as was confirmed in Boots I told them the exact same thing I just don t understand her logic thst South Doc was the answer Needless to say I will never be in there again to buy anything which is a shame as I bought load of skincare in there over the years as it s close to my work She literally shamed me right in the middle of the store I can never go in there again Thank god for Boots The pharmacist in there is so lovely for anyone in Cork

Naas Branch

Naas Branch Never answer the phone Customer service in the shop is seriously lacking