


Based on authentic user experiences
RobLasorsa
6727 reviews
N/A
7 months ago
Never use Loadrans LLC for a Residential Move
Loadrans LLC 1601 Perrino Place Suite D Los Angeles CA 90023 800 989-2620Also Loadrans LLC 1946 Sabre Str Hayward CA 94545 Also goes by Rapid Response Moving and CA State Moving Services why do they have so many different names Additional phone numbers for Loadrans LLC 347 977-1704 561 221-6912 321 396-6358 772 742-5246 510 936-7133 They also have t least 10 different email addresses Two days before Loadrans LLC was to pick up my items in Palm Desert CA they unfairly jacked our price up an additional 7000 Unbelievable - they knew my back was up against the wall and I needed to leave in a few days Anyways Loadrans LLC showed up in a BOX TRUCK The truck did not fit all of my items and I had to leave 1000s of dollars of items behind From Palm Desert CA my items were brought to Los Angeles and placed in storage until Sept 16 or so Then my items went to Hayward CA as Loadrans LLC has an office there It looks like the items were stored and then transferred to another truck two transfers and two storages to this point Loadrans LLC was supposed to deliver to my house in Canfield OH on Sept 17 Through 100s of phone calls emails texts - everyone involved was lying to us At some point Loadrans LLC transferred my items to two truck drivers Either they worked directly for Loadrans LLC or they were contracted - so now we are up to three transfers Supposedly the truck arrived in the area during the evening Sept 19 or the morning of Sept 20 The driver some guy named Shawn or Sean claimed they could not bring the truck down my street They wanted another 2000 of course in CASH Another total scam and they were holding my items hostage The idiots still transferred all of my items to a U-HAUL Box Truck so this would now be FOUR transfers The guys showed up we paid them the balance of 4651 plus the extra 2000 in cash they would only accept cash and they began to deliver my items I paid for white glove pick up and delivery service that included disassembly at pick up and assembly at delivery These guys had absolutely no idea how to assemble anything plus half the stuff was busted In total Loadrans LLC did over 100 000 of damage to my items and personal property They have offered me a measly 200 in compensation which I declined The head of their claims office is some person named Kate 1 201 588-0748Of course she doesn t work anywhere close to Los Angeles so this is just another con job by Loadrans LLC These people need to be shut down They bait and switch customers and no one has any recourse They will not give refunds or accept claims
Alberto J Valent n LLM
6727 reviews
N/A
7 months ago
Worst Moving Company
The worst experience ever
Sara Smith-Anderson
6727 reviews
N/A
7 months ago
They took my stuff and my money
They took my stuff and my money They should have delivered in September it s December I call and they ve said 2-3 days since September 10th
Kathy Van Giffen
6727 reviews
N/A
7 months ago
They lost 1 3 of my stuff
They lost 1 3 of my stuff Never went back to the warehouse to check Then the driver required 300 in cash to deliver my stuff Said that 18 wheelers were not allowed in my cul de sac Two days later an 18 wheeler showed up for a move right across the street from me Never got that back either I hope they all burn in hell
Brett Raynor
6727 reviews
N/A
7 months ago
Horrible Business Don t Use Them
Horrible Unethical Scam artists Do not use them They refused to deliver my things unless I paid them more money with some guy with a foreign accent shouting into the phone and pretending not to understand my questions Absolutely no accountability with this company and when you call them you can tell they don t give a crap about you or your stuff once you ve paid them They lost things and broke things and then never sent me my reimbursement check
Jen
6727 reviews
N/A
7 months ago
Do not use this company
Do not use this company I hired Coastal Movers and didn t realize they were just a broker Coastal then sent this company to do my move I was told that we had to pay an additional 1700 to move because the estimate was not correct We were told if we didn t pay that we would loose the 1900 deposit we already gave them We reluctantly paid them with 300 cash and 1400 in Venmo Items were picked up on 12 13 2024 and were to be delivered on 12 20 2024 They were never delivered Today is 02 05 2025 I am I am still getting the run around This company has hung up on me Not returned calls or text They lie over and over again You can not believe anything they say I have all my calls recorded with them Loadrans are holding my belongings hostage for an additional 900 00 dollars They will extort you Today I have decided to open a civil lawsuit against both companies Save yourself some trouble Stay away
Terianne Lewis
6727 reviews
N/A
7 months ago
Do not use this Loadrans or Coastal Moving
Do not use this company or Coastal Moving Coastal moving gives you a low-ball estimate and requires a deposit at the time of accepting their bid My price was raised when I contacted them with an update on items I was going to move I had forgotten some things on my initial call with them They don t come out to look at the items you are moving so they really don t have an accurate volume The day of moving when Loadrans showed up to pack my stuff the amount went up 3 000 I had no choice but to pay this amount My items were delivered in 2 weeks moving from Washington to Arizona The day before they arrived at my house in Arizona they told me they could not fit the semi-truck on my street so they would have to offload to a smaller truck and that would cost another 1600 I got them to lower it to 1 000 My initial bid with Coastal was 4 120 and my final cost was 10 863 They also broke my 65 flat screen TV that the packed and now I am having to go through the process of filing a claim I don t expect them to pay me nearly what the TV is worth and what it will cost me to replace it
Gary Kerr
6727 reviews
N/A
7 months ago
REAL SCUMS RUNNNNNNNNN
Everyone has the same remarks for these two Pathetic companies Ive bashed them on other sites so why stop now They really do run a great SCAM I signed with Coastal on Dec 14th today is Feb 20th still have nothing they just want more I made police report sent the info to my C C company I was refunded my Deposit from Coastal THIEVES I got my other Deposit back from the other THIEVES who picked up my belongings RUNNNNNN
D Au
6727 reviews
N/A
7 months ago
Loadrans deserves the bad reviews
Loadrans deserves the bad reviews These guys are pirates First they held us up for more money at pickup and charged a 5 fee to accept a credit card for the difference They accepted a credit union money order at pickup but would not accept the same form of payment at delivery when the driver demanded a USPS money order instead They then charged a 30 fee for a Venmo payment But that s not the worst of it Loadrans scheduled delivery and we confirmed we d be home but when the driver couldn t reach us immediately by phone the day before he went ballistic sending multiple text messages like Are you joking me right now When we finally spoke he was rude and aggressive claiming that he couldn t bring his van to our street I told him where he could park at the corner for a 9 am delivery He agreed Problem solved No The next morning delivery day he sent a video at 7 30 am showing a no trucks sign at the entrance to our neighborhood and claimed our neighborhood was inaccessible He claimed that he called police to confirm but we know this was untrue because a we don t live in the city and b police don t give this kind of advice His inaccessibility claim was false all kinds of trucks come and go when they have business in the neighborhood This includes garbage trucks 18 wheelers delivery vans dump truck etc Nevertheless despite our assurances he abandoned the delivery and drove to a truck stop 30 miles away Then he texted that if we didn t come get our goods in 30 minutes he would put them in storage at great cost to us Left with that ultimatum we called a friend with a pickup truck and drove our minivan to pick up our stuff This driver clearly lacked people skills experience and common sense He seemed unhinged Not the sharpest mind
D Au
6727 reviews
N/A
7 months ago
This review is about Trust pilot
This review is about Trust pilot Even though only 1 star ratings are posted Truspilot gives Loadrans 2 5 stars It could be argued that Trustpilot s Bayesian averaging system misrepresents actual consumer sentiment especially if all visible reviews are 1 0 yet the TrustScore remains significantly higher This could potentially fall under deceptive trade practices particularly if 1 Consumers Are Misled If users believe the score represents a simple average but it s artificially inflated 2 Companies Benefit Unfairly If businesses appear more reputable than their actual customer feedback suggests 3 Omitted Reviews Impact Perception If negative reviews are filtered or their impact is reduced without clear disclosure Potential Legal Regulatory Issues FTC Regulations The Federal Trade Commission FTC enforces laws against deceptive business practices including misleading online reviews State Consumer Protection Laws Many U S states have laws prohibiting deceptive advertising or unfair business practices EU Consumer Protection Rules Under EU law misleading consumer ratings could violate Unfair Commercial Practices Directive UCPD regulations