Loberon Reviews

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super super

I have ordered many items from Loberon

I have ordered many items from Loberon The items that have arrived have been of good quality and have more or less matched the marketing The problem is that there are lengthy delays with several items and I receive an email every month setting a new delivery date I have been waiting for a room divider and console table since placing the order at the beginning of March When I try to speak to somebody I hear the same response each time - which is to read the emails Whilst the products are not bad quality the delivery dates and customer service mean I would never use this company again

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Excesively expensive and not vegan friendly

Excesively expensive Not commited to avoid animal suffering and do not offer vegan options

Absolute worst company I have EVER

Absolute worst company I have ever bought from and I am an internet shopper Ordered ornaments for my Christmas tree and a present for the hubby on 27 November Their website shows delivery in 8-10 business days So no problem right Well now it is 17 December and they have still not shipped my items BUT they have taken my money so if I get my order yeah I am sorted for Christmas 2022 People whoever reads this spare yourself the pain and suffering of handing over your money and then bickering with the company that gives you the run around Shop ANYWHERE else Avoid Loberon like the plague If I could give less than one star I wouldhave

6 weeks since order and still not arrived

I ordered a mirror with Loberon on 27th December and have still not received it I chased in January and was told it would arrive in 20 days It has still not arrived If this company cannot deliver within the 8-10 days it advertises the customer should be offered a full refund A couple of days late is frustrating nearly two months late is not acceptable It is a shame but I won t be ordering from this site again

You pay for items you never receive

I last posted a review about this company in February I ordered a mirror on 27th December and to date it has still not arrived I have sent a handful of emails to Customer Service and they respond each time telling me it is in hand After my last Trustpilot reveiw I was sent a reply from Loberon assuring me that if I contacted Customer Service they would sort it out asap I contacted them they said they have received my request This was in February and it is now April It seems very simple to me I ordered and paid for a mirror with this company they either have to supply me with a mirror or give me a refund Originally I was told the delay was due to a change in warehouse and a logistics problem Does it really take four months to fix this This is a warning to anyone thinking of ordering anything the products are lovely but the customer aftercare is shocking What a disappointment

Its been a bit of a nightmare ordering

Its been a bit of a nightmare ordering from you as I am not french and speak english It is not even possible to understand you when calling you as you have the instructions there in french only