


Loft Boarding West Wales - Loft Boarding & Insulation
Based on authentic user experiences
Lauren
6737 reviews
N/A
8 months ago
If reliability and clear communication are important to you Look elsewhere
I ve had a disappointing experience with this company Communication has been a major issue from the start as they use a Gmail address and seem to have ongoing problems receiving emails After finally managing to schedule an appointment they didn t turn up at the agreed time When I called to find out what was happening I was told they had been trying to contact me all week yet I had received no missed calls messages voicemails or emails After waiting in all day and arranging access to the loft as requested I asked if they were willing to come back only to be told no because they had other quotes to attend While I m glad they re busy their lack of organisation has cost them a customer who was ready to proceed with the work as soon as possible If reliability and clear communication are important to you I d recommend looking elsewhere
Customer
6737 reviews
N/A
8 months ago
Responsive professional competitive pricing
Matt and Finlay were super responsive polite and professional They were on time communicated clearly and well and left everything clean and tidy after they finished the day s work They removed our water tank in the loft before installing insulation and loft boarding as well as a foldable loft ladder and hatch Extremely happy with their work The loft space is actually usable now and we ve been able to reduce the amount of time the heating is on to 1 4 of what it was before Quality product quality service Very competitive pricing Highly recommend
Steve Driver
6737 reviews
N/A
8 months ago
Great Company to work with
Great Company to work with Explained the whole process of boarding our loft gave quotes and communication was good Even text to say they are running late as they got stuck in traffic on the day of installation Work was done on the same day and they tidied up before they left Great job by Finlay and Dan