Logitech Reviews

These negative reviews are quite fussy

Every one of these 1 star reviews are the complete opposite of the customer service I have received My Logitech Extreme 3D Pro joystick went haywire on me out of the blue so I went to their website and used the Chat Help option the bot soon transferred me to an agent who after determining the issues I was having placed a request and was approved immediately to replace my item This was on Wednesday November 24th On Saturday the 27th I received an email stating that my replacement item had shipped and would arrive on December 3rd via FedEx Piece of cake wonderful customer service experience Don t drink the Hater Kool Aid

I play FPS games often and Logitech is

I play FPS games often and Logitech is my go to brand for gaming mice I tried multiple Razer Steelseries and Corsair gaming mice before and neither of them feels as comfortable as my G402 And I have been using my G402 for 2 years now Still going strong This says a lot about the durability that Logitech provides in their equipment Wonderful

Don t trust the rate

The problem with the website like trustpilot is that people will always complain online the second they have a problem However the same people will review the good product company they experienced I bought a second hand bluethoot mouse 5 years ago I drop it several times on the ground the product still works perfectly I rememeber having usb key when I was younger and they were all working good

excellent service

I ordered the latest mouse model which was not delivered because it was lost in transit as advised by UPS the courier Logitech customer services followed the case closely and I was receiving a daily call with progress update In the end I got a full refund and after that UPS found the lost mouse and delivered it to me Logitech kindly offered me to keep the mouse out of good gesture for the long process and inconvenience I was caused Thanks a lot

Good

I ve just bought my second logitech mouse and the first one lasted 13 years to break which is an amazing for it s good price and I used it almost everyday Their keyboards are also of great quality Can t say for other items since those are the ones that I ve ever acquired from them

Slim Folio keyboard for iPad Pro- brilliant

Bought the Slim Folio Pro keyboard for my 12 inch iPad Pro 3rd Gen last summer and have found it to be outstanding I use the iPad and Logitech keyboard every day for work and it is faultless It is light yet tough The back light helps enormously When I was buying my iPad in the apple store I found the Apple equivalent to feel more flimsy and was recommended to try this Logitech It s brilliant Well done well worth it

Great support

Had a few Logi items all been great but now have a Logitech Harmony universal remote control Had it a few years Twice have had an issue setting up devices contacted support and the support agent can log into my online account for the remote make the necessary changes then all I need to do is sync my remote at home on my pc job done Amazing

Replaced keyboard and got to keep the old one

Honestly I had a good experience a few of my RGB keys lights went out I sent them a video and product information within 5 days they accepted my warranty claim They are sending me a new keyboard and the told me to keep the old one as well Will update about turn around time when I receive the new keyboard

IPAD KEYBOARD

IPAD KEYBOARDI was hesitate to order due to the bad reviews here But I try my luck and feel so happy for the keyboard and the delivery time It was in time of lockdown in Denmark yet it didn t take a long delivery time My advice for the company is to give a better user experience on the website and also to try to reply more to the costumers reviews

Good company to buy from

Have had a few Logitech mice and one sound system My latest mouse had developed an internal rattle and Logitech have kindly offered to send me a replacement Very pleased with how Logitech have looked after me