Lolahome Reviews

I got a discount code 10 on my first

I got a discount code 10 on my first purchase as a new customer and I decided to shop 2 items because the price was attractive I was paying with my bank card but after I put my card nr and approved the purchase in my bank app with a personal code the payment website froze Because no money reservation was made and no email from Lolahome I tried to do it again And it was the same problem with the payment 6 times The welcome code stopped working but I decided to try again I didn t think that the 7th time it would work either but suddenly it did I contacted the customer service and told them about the payment problem You can see all these purchases that are not paid on my shop account The customer service still refused to credit me the amount of discount I missed because of their payment system not working properly Explanation We are not going to make you a refund because we already got your money and you can use your code next time I told them the code stopped working before I made my first purchase They had a chance to get a new loyal customer but because of their badly working payment service and the customer service that is too greedy it will not be next purchase UPDATE the greedy customer service decided to not send me the order I paid for at all They have said 2 days earlier that my order WAS sent Instead of giving a discount they promised to all new customers and show good will to a person who made an effort to pay for the order 7 times they decided to not send anything at all after a bad review Wasted a week of my time And the payment problem was not even my fault or my bank s fault What a bad damage control I have now bought my bamboo carpets from a Portuguese company Bcoutos pt They sent it fast and I will continue to buy the bamboo carpets from them

Everything as Expected

Super product choices delivered quickly prompt support when I required it great products arrived as described

Delivery was much faster than expected

Delivery was much faster than expected and product quality is also better than I anticipated I definitely will want to order from Lola home again I wish only the offering was more modern and up to date with current design and interior trends