Lolaraefashion Reviews

Ordered a skirt

Ordered a skirt paid next day delivery 10 days later my order is only just out for delivery Very poor service wont bother again

Misleading shipping times

Ordered a set on the 6th Sep for next day delivery it s now the 12th Sep and it s just come today Paid 5 50 for the NDD and have asked for this money back at least with no response The clothes aren t all that for the pricing and the customer service team is terrible I would avoid as this happened the last time too

Untrustworthy company - be careful

I have had the same problem as the review here - they are accusing me of the clothing smelling of perfume which is not the case as I never wore the item Please don t buy from this company it is a scam

SCAM

This website is a scam The company sent me an item which I hadn t even opened prior to returning they have now emailed to state the item is stained and doesn t have tags therefore un-refundable Avoid at all costs

This companies whole returns policy

This companies whole returns policy needs an overhaul After 5 emails trying to contact them regarding a faulty item I finally got a return address and was able to send back the faulty item To my shock I received a partial refund They have not covered any of my postage or return postage costs which came to nearly 11 Of which they actually have a legal obligation to cover and now I find myself yet again sending email after email with no response

AVOID reported to Trading Standards

Delivery was sent out late despite paying an extortionate amount for next day delivery Customer service promises a response within 48 hours but takes over a week if you get a response at all I was promised refund on both original and return postage in writing but this has not been arranged leaving me 20 out of pocket I have reported to Trading Standards AVOID

AVOID AT ALL COSTs

AVOID AT ALL COSTs Complete scam

Good Luck returning

Very poor quality item A dress that arrived and sits as a top Not fit for purpose at all To then be told I cannot get a refund as there is a makeup stain on the dress I tried the item on for two minutes with no makeup on and put straight back in the bag to return Items are not as described and are clearly cheap rubbish which they overcharge for I d like to add it took 6 days for the email to be sent back with photographs of my damaged clothes I would never have sent something back in bad condition It s also not a case of the dress not fitting in a size 8 and the dress never even went past my hips So not fitting or completely not fit for purpose as a dress I received something not as described or advertised This company takes no responsibility or care for their items or customers Never purchasing again AVOID AVOID AVOID I come from a family with our own business and we would never see a customer be treated this way