Londoncityairport Reviews

Awful

Awful Made to take a jumper off at security and barely had anything under it Then as I objected they passed the jumper to be swabbed just because I protested Of course nothing on it or wrong with it Are they really allowed to ask you to take clothes off in public

I flew out business class on Swiss on

I flew out business class on Swiss on 26th July 2022 departure 08 00 The entire experience at LCY was terrible The place is grossly inadequate for the number of customers Staff are inadequate in number distracted overworked and sometimes surly Checkin was very inefficient taking around 10 minutes per customer The line for security screening took about 40 minutes Security screening staff were rude to me It was difficult to find a place to sit Nevertheless i understand that LCY is in fact far better than LHR and LGW and STN and LUT But LCY is still abominable These problems are really not at all the fault of the staff these problems are caused by poor quality management combined with the consequences of covid policy lunacy My advice is flying out of LCY is in fact the best of a bad lot and please try not to fly out early in the day when it s horribly inadequate

Not very caring

Just landed earlier that scheduled Decided to wait in airport for safety however have been asked to leave building as they are shutting the airport We are two older ladies and it is cold and dark out and nobody is about Feeling most uncomfortable

The service was appalling and quite

Green Motion Car Rental London City Airport The service was appalling and quite definatley the worst I have ever experienced The employee was rude unhelpful did not even bother to show me the car or how anything worked Do not ever book a car through this office

Female Security body searchers

Security body searchers Over zealous rough totally over the top Was left feeling humiliated violated and abused She was very invasive and very physical I wasn t wearing anything that was heavy or baggy and her hands were repeatedly everywhere disgusting It was the worst body search I had ever experienced At one stage I asked her to stop On entering the airport I spoke with a very nice Man wearing a light blue vest as I have compromised mobility he went to find a wheelchair I had booked assistance but B A s system was playing up The nice gentleman spoke to a lady colleague wearing the same blue vest she spoke to me as though I was simple Talked over me and demanded to know why I wasn t there any earlier very unpleasant Not a great experience

Having left my iPad on board an

Having left my iPad on board an aircraft I thought I would call LCA to get in touch with lost property I called the airport and after listening to the options on the recorded message one of my choices cut off immediately after pressing it The other just didn t answer All Day So I thought I would select the operator this too never answered so I got absolutely nowhere Very frustrating

SHUT IT DOWN

They put an airport in one of the poorest boroughs because we don t matter They lie they fail to inform locals about their expansion they have made living anywhere near here a living hell A foreign owned airport that does nothing but fly pointless flights They are absolute cancer

Ruined Easter Trip

The journey through the airport was fine until we arrived at the gate We were then told due to the bad weather extra fuel was needed to take off and the plane couldn t take off with a full flight due to the short runway My husband and I were off loaded along with eight other passengers We were then shown to BA s customer services desk and left to fend for ourselves No other flights available and a very expensive Easter break in Florence ruined