Londonvitality Reviews

Scam product and no customer service

This is a scam company product doesn t work at all and I never got any response from customer service

Zero Customer Service

I ve reached out to the customer care team several times through emails and the contact form on the site with zero response to my query trying to re-set my account password

Horrible company

Horrible company Products I ordered came wrong requested a return no reply There is no even phone number to call Just waste of money

Shocking

I m appalled to find that they have re-activated and charged for a cancelled subscription Their response to me was all subscriptions have a minimum three month cooling off period I would never have entered into such an arrangement and can t find any reference to it Shocking customer service verging on fraudulent

Never received my order

Have taken my money never received the my order and they don t reply to emails It s basically a one man band running a scam

THEY WON T CANCEL MY SUBSCRIPTION AND KEEP CHARGING MY BANK

They keep charging my bank account for a subscription I ve told them to cancel I ve emailed them saying I can t cancel and their site doesn t work but they just say go to the website to pause the subscription and ignore when I say it doesn t work So I have to ring the bank to block them and also go to trading standards

Read the negative reviews before ordering

If you re thinking of ordering from this company filter these reviews to show the negatives Makes for interesting reading Wish I d read them before I placed my order for NMN Never got a confirmation email after ordering checked spam folder despite payment pending with my bank which made me wary Contacted them through their web contact form to query this then came across these reviews Contacted them again immediately and asked to cancel order Tracking showed Royal Mail hadn t received parcel so should still have been able to cancel Got an email response next day proving a tracking link nothing else They didn t even acknowledge my cancellation request I have sent several messages since via web contact and their email address all of which have been ignored I have now received the product and have not opened it as I am determined to get a full refund as do not believe the product to be genuine I have written to them again regarding return and refund advising I will raise with Trading Standards No response as yet I would return the product to the address given however 124 City Rd London is just a virtual business address for numerous other companies including another NMN supplier who is linked to this person on the Companies House listing I have flagged this review to notify them let s see if they bother to respond this time Will update review if they do

I tried also to contact them with no

I tried also to contact them with no order received - terrible no replies and no product