Longer3d Reviews

The community atmosphere is excellent

I often post my works in their Facebook community and I ve received lots of compliments The atmosphere there is fantastic and I ve even made a few laser engraving enthusiast friends We often discuss laser engraving topics together Rita is a very responsible staff member

Reliable and High-Quality 3D Printing Experience

I ve been using the Longer 3D printer and it has truly impressed me with its print quality and reliability The setup was easy and the printer consistently delivers precise results whether for detailed parts or larger models It works seamlessly with various materials and offers great speed without sacrificing quality What stands out is the exceptional customer support The team is responsive and always ready to help ensuring a smooth experience Overall the Longer 3D printer is a fantastic choice for anyone looking for a reliable and efficient 3D printing solution

Portable Dependable Perfect for My Needs

This laser engraver is truly amazing I previously had their ray5 20w and I bought this machine mainly because of their excellent customer service and product quality I ve been using the ray5 for almost 3 years The portability of this machine has really impressed me It s something you can t experience with a frame-style machine It s incredibly convenient especially with the adjustable angle

Customer support top notch

I finally upgraded from the Ray5 10W to the Longer B1 30W Had a little issue with setup but customer service was right on it and made sure I was up and running and satisfied Really great support for this company

Longer Ray 10 watt

A couple weeks ago I bought the laser machine then it stopped working Customer service was on top of things and sent me out a new replacement part I can not thank them enough for being so helpful I know its their job but usually you run into problems but they were great thank you

Wonderful company

Wonderful company Longer has the best products and customer service I own the Longer Nano Pro 12w and couldn t be happier Rita Rose has been the with answers to any questions I ve had Both on the unit and software She has also given me great recommendations on new equipment I m going to buy for my wife and myself Longer has the best customer service I ve experienced in a long time

Amazing

I bought a Longer B1 one year ago and I have lot of fun with it It s so quick to cut plywood compare to other engraver I was able to test I really enjoy to engrave wood for custom gift on this Christmas period I can customize a huge range of things

Everything went smoothly

At first I hesitated about buying a portable laser engraver but after choosing Longer I really love it I ve been using it for several months now and everything has been going smoothly

Best customer support team

I reached out to them to see if they had a part that was broken on my 3d printer Asta replied to me within a few minutes The response time was quick considering we re in different time zones They sent out the part a few days later and then asked if I needed anything else so I asked if I could get help installing firmware for a leveling sensor Asta sent me a guide and the Firmware file I didn t respond for a few days and Asta emailed me again to confirm if it had worked and if I still needed help I have had a few 3d printers from a few brands and I can say Longers support teams response is quick and helpful Products are always great And for the very few times that something doesn t work or stops functioning they will help Big thank you to ASTA