Based on authentic user experiences
Nikolaos Parisis
6734 reviews
N/A
7 months ago
Horrible products and support
Horrible products and support 1 no response from support when I realized that I have no more access to allsetra app by using my Loqater credentials Furthermore I didn t even have access to the Loqater portal with my credentials and the support totally ignored the emails asking for help In emails I also mentioned that if not fixed I want cancel the service2 quality of service is horrible my scooter still appears to be on a pin on the map where it has been a month ago It has extremely bad accuracy 3 when time came to pay the yearly subscription fee I responded I want to cancel and also asked for clarification for the low quality and if if it can be fixed etc they responded ok the subscription will be cancelled No response for the technical part which means they are familiar with this part Few days after the cancellation was confirmed from their side I received notification from the bank that the Loqater invoice was actually debited So obviously not canceled as they said stay away from this company
Consumer
6734 reviews
N/A
7 months ago
Was very helpful
Was very helpful Always answered the phone when calling Did everything they could to find my bike Would recommend installing Jordan
Arttur Kulvik
6734 reviews
N/A
7 months ago
Fatbike reported stolen in Amsterdam
Fatbike reported stolen in Amsterdam and called in at 17 15 Got confirmation that bike has been recovered and can be picked up from police station at 10 39 the following morning Got the bike back in less than 24h Process required minimal effort from me some information police report etc Impressed and extremely happy customer
Consumer
6734 reviews
N/A
7 months ago
My almost brand new fatbike has been
My almost brand new fatbike has been My almost brand new fatbike has been stolen on Wednesday and I got it back from Police Station today All I can say is thank you Loquator very professional approach great job One more same review I realy appreciate this Dariusz Nosowski
Betkata BG
6734 reviews
N/A
7 months ago
Very good company
Very good company my bike was stolen found it and retrieved it in no time I m very happy with ther service
Alexandra Aboud
6734 reviews
N/A
7 months ago
2 stolen fatbikes found in 36 hours
Both fatbikes from my kids were stolen found within 36 hours Very good customer service
Annemarie van Zelst
6734 reviews
N/A
7 months ago
fat bike got stolen
fat bike got stolen they immediately found it back so perfecto
Greg
6734 reviews
N/A
7 months ago
Bakfiet recovered in 15 hours Along with excellent empathetic service
Our Urban Arrow 5 7k total value was stolen last night in Amsterdam I saw the bike was missing called Loqater and connected with Dennis who was both helpful and empathetic He walked me through the process and called back whenever there was an update As promised the Politizie went to the location found it and called me I met them verified my info and was able to ride home Phew LOQATER IS A MUST HAVE TECH FOR YOUR BIKE