


Based on authentic user experiences
Aleksandar Musi
6731 reviews
N/A
8 months ago
Scam Returns non-available Avoid
I bought a pair of shoes First I waited 2-3x the time advertised for the item to ship out The shoes were too small so I contacted the seller to return them - the seller didn t want to provide a return sticker so I sent the item back at my own expense using a premium service The item cannot be delivered to the address provided by the seller - the reason explicitly stated by the postal service upon contact and internal search - shipment rejected by the recipient Upon numerous mails and generic answers from the seller - they said they will look into it with UPS but then stopped responding The item is now stuck in a local postal office and the seller is silent So as it seems I lost almost 400 EUR due to a dubious operation Avoid
SenseiH
6731 reviews
N/A
8 months ago
Please avoid Scam
Please avoid It is a scam Same story as another victim You order and It takes time to get delivered but you can NOT return the item and get your money back They give you an ups address but parcels come back after 4 weeks Items not picked up We tried calling but it is a criminal activity You will never see your money back We have lost Eur 390 Don t become the next victim We have informed the European control authorities and are in the process of preparing a criminal pursuit both the police RUN AWAY from that company
Christian Ebener
6731 reviews
N/A
8 months ago
Cant return shoes
Ordered unfortunately the wrong size Customer service is ignoring my mails since 2 months Very disappointing
Vadim Benichou
6731 reviews
N/A
8 months ago
SCAM cheap shoes impossible to return
IT S A SCAM Avoid this shop at all costs I ordered a pair the color is completely different you can smell the cheap glue it looks very very cheap and it s impossible to return the pair Once you ve paid it s impossible to return the product no matter how you paid Following my comments they decided to block me from facebook and instagram Avoid this shop at all costs
Juanjo
6731 reviews
N/A
8 months ago
BAD EXPERIENCE
BAD EXPERIENCEFirst of all I would like to say quality is fine nevertheless real appearance differs quite a bit from webpage images and product size is bigger than expected according to sizeguide To summarize value for cost is improvable In terms of support presales response is fast and kind when asking for product details but becomes unprofessional and even absent as soon as problems appear In my case I asked for return of my Domenico boots and had no feedback till one week later Their excuse was to have assisted a shoe fair with no client support available I understood as a logical circumstance for a small manufacturer but problems with refund had just started It s important to point out returns are not free client must face return delivery by it s own means On top of this after a lot of invested energy and time in several calls and improductive messages to Lordh support I realized only UPS courier is feasible when returning the goods this strange requirement is not mentioned in advance when return instructions are given So to my surprise my parcel got stuck for several days at chosen courier with no chance to deliver In conclusion after few weeks I have given up and will have my parcel back in coming days It s obvious Lordh is not willing to refund unsatisfied clients by adding difficulties to logistics flow on purpose I have bought dozens of good quality-similar cost shoes online asking for refund few times before and never faced such scenario I plan to give the boots to my father-in-law and never trust Lordh again
Dimitrios Zafeiriou
6731 reviews
N/A
8 months ago
Scammers Stay away from this company
I ordered a pair of shoes specifically the Lordh Gaetano Three weeks after the purchase the pair arrived but it was too big and in a different color than I ordered Also quality felt cheap like the shoes had been dropshipped by Temu I kindly asked them to return the shoes and get a refund I got no answer I sent several e-mails and called them several times via telephone I also got no answer Then I sent the shoes back to them at my own cost and expected to get a refund They do not give any sign of life I am about to start a legal procedure to get a refunded They are thieves and scammers ready to steal your money Please do not even consider buying from them
C Bergmann
6731 reviews
N/A
8 months ago
Scam
Scam Never shipped the order Never answered to any email
Nicola Lorusso
6731 reviews
N/A
8 months ago
Perfect shoes
I contacted them on WhatsApp and they gave me wonderful assistance I feel like part of the family
Francesco Strippoli
6731 reviews
N/A
8 months ago
i was surprised by the smell of the
They helped me via call Very satisfied
Giacomo creanza
6731 reviews
N/A
8 months ago
Nice shoes
i was surprised by the smell of the leather after opening the box best quality