Lothianbroadband Reviews

Good service and installation

Callum and Ben installed my broadband today They were very polite and helpful I have gone from getting about 50mbps download and 8mbps upload to testing at 785mbps download and 664mbps upload with the switchover which is fantastic especially for working from home Also the day before the installation I was offered a year of free broadband which is a really nice deal

Connor and Micheal were very reassuring

Connor and Micheal were very reassuring and helpful explained everything and made sure I was happy and understood everything before they left

Great company

Great service Came on time to install and both installer s Conner and Michael were pleasant and explained everything great

Lothian broadband install Cowie

Just had my new Lothian Broadband installed by Connor and Mark Install seems to be great just now just took about 2 hours to complete The installers were very polite and were great at explaining how the router worked and helped me connect a couple of devices without any issues Hopefully the internet service is as good as the install

Ben and Callum

Guys Ben and Callum were brilliant today Despite all problems installed equipment swiftly Great customer service and very knowledgeable

Calum and Ben were brilliant

Calum and Ben were brilliant polite and professional Need and tidy install Looking forward to faster Wi-Fi Amazing job guys

Installation and connection was a breeze

Had our fibre connection installed yesterday and the entire process was a breeze Engineers were fantastic and kept us informed of the process as work progressed Once the new connection was up and running all that was necessary was to connect our Asus mesh main node to the Lothian Broadband router via ethernet switch the Asus to Access Point mode and we were connected All our IoT devices reconnected flawlessly and the speed performance is fantastic Only small criticism is that it would have been better if the external cabling was white not black to blend in with the white render on the house but nothing a bit of paint won t remedy Overall extremely satisfied

Sean and Callum were every professional

Sean and Callum were every professional when installing thank you