Loveamika Reviews

Disgrace of a company

Disgrace of a company I never received my order and they have the audacity to still charge me for something I never received So I will be taking this to court if I have too believe me I will not let them take advantage of me The customer service is an embarrassment and enough is enough I ll update you all once I have received legal advice They will not make a fool out of me that s for sure

Poor quality nonexistent customer service

I bought amika hairbrush from EU distributor online shop and the on off heat switch broke after 3 months of average using 2-3 times a week 10 mins max Considering the price this is a very poor design Sent all information in September to their customer service in order to get a new brush under warranty it s been two months of autoreplies when I try to chase for an update we will get back to you shortly and its been 10 days of no activity on this case hence we closed it down Contacted by chat option for amika to investigate on the status of the case it has been now a month with no response or action Appalling will never deal with this brand again Amika if you read this please respond to my latest request 181191

Don t order from amika online

Don t order from amika online They only actually send your order when you complain that it hasn t arrived Useless customer service that just can t be bothered to respond to you other than send pro forma emails

Don t order from Amika

Don t order from AmikaI received my perfecting electric hair brush it was clear there was a fault as soon as plugged in - digital display going crazy didn t heat up at all none of buttons worked Contacted Amika via live chat as nobody answers their phone number to be told to speak to Warranty Department- of course I said no way I knew I had the right to a full refund but they try to insist you go through warranty I stuck to my guns and demanded a refund The girl was completely incompetent and unapologetic It was extremely disappointing I would ve exchanged it but her attitude stunk I sent it back recorded post at my own expense as I had no faith they would acknowledge my return Such a shame when product is said to be good - if you re one of the lucky ones who receives a working product

Very Poor Customer experience on

Very Poor Customer experience on ecommerce store on s21st Dec 22 bought iRED Flash Fix Tangerine Dream Order No - 456282 from the Singapore website I am writing this review on 28th Dec and still haven t received any communication on the shipment dates Have emailed them a couple of times but no response still Called up the Singapore office and they are unable to help since the ecommerce is managed by there Hong Kong office Make me wonder what kind of a company is this Given this experience i didn t want to deal with them but i am unable to even cancel my order since they aren t sending me the cancellation link

Blowout brush broken after a single use

Blowout brush broken after a single use- terrible quality and I have not experienced this with any other hair tool Despite being within the warranty period I have been waiting for over four months for a replacement which has not yet been resolved

Avoid

Their shower cap lets water in from behind and doesn t sit so pricey for one that s not very good But worst of all it stuck to the back of my hair and ripped a bit of my hair off Customer service did nothing said they couldn t offer a refund for hygiene purposes Avoid their products

FRAUD - DO NOT SHOP HERE

FRAUD - DO NOT SHOP HERE It s been over 2 weeks since I placed my order and I have not received anything Their customer service are unresponsive and this company is committing fraud as they ve taken my money and stopped responding

Don t Even Think About Buying from Here

My order arrived completely damaged with the shampoo bottle seal open and the lid broken as well as the hair mask which I will now never use I do not expect this type of service from Amika but will never consider shopping here again Save yourselves the hassle and stick to other reliable haircare brands