Lovecocojewelry Reviews

Truly unsure if legit not US company

Truly unsure if legit Money gets pulled to a location in Singapore Customer service rep is a bot I doubt Sarah is a real person Hours of reply also coincide w time difference I m in USA Still waiting for shipping and tracking information I m told the first got lost in the mail But I was never notified of tracking at that time either so that just seems to be a standard excuse My items upon ordering were in stock Still haven t received my order Money was pulled in November I will write another review if and when I received my product

This is a crap company from China who will not refund your money

Do not order from this company I ordered several bracelets 3 weeks before I needed them as gifts because they were to allegedly be shipped in 4 days I did not get the items I contacted them to cancel the order They refused to refund my money and then claimed they have since shipped the items and after I get them I CAN PAY TO SHIP THEM BACK for a refund This is ridiculous I ve started a complaint through Paypal DO NOT USE This Company

Scam company

I do not like the ring It is flimsy and cheap I have been trying to return it for a refund They are not returning my emails when i informed them i was not interested in a 20 refund I ve filed a complaint with my credit card and I m sending it back to the warehouse address on the package since they have refused to give me the address

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY I have been trying to get the address to return a ring and for 2 weeks they have not given me the address Sarah Pelea is the customer service manager who is responding with offers for discounts instead of just sending me the return address They do not honor their own return policy I am sending it back to the warehouse address on the label in Franklin Park Illinois She says it needs to go back to China but refuses to give me the address

LOVECOCOJEWELRY IS A SCAM

LOVECOCOJEWELRY IS A SCAM THEY DO NOT HONOR THEIR OWN RETURN POLICY The CSM SARAH PLAYS A LOT OF GAMES INSTEAD OF JUST GIVING ME THE RETURN ADDRESS 16 EMAILS BACK AND FORTH AND STILL NO RETURN ADDRESS SENT MY CC COMPANY HAS ASKED FOR THE EMAIL CHAIN THIS COMPANY WILL BE REPORTED FOR FRAUDULENT PRACTICES

SCAM

SCAM FRAUDULENT COMPANY DOES NOT HONOR ITS RETURN POLICY I HAVE 19 EMAILS GOING BACK AND FORTH FOR RETURN ADDRESS THE CSM SARAH REFUSES TO GIVE IT TO ME FILED A COMPLAINT FOR FRAUDULENT COMPANY

Frustrating

Ordered a stronger than ring on January 1 2025 They said 4-8 days delivery It is now March 15 62025 STILL have not received my ring I went to shop app the end of January it says it was received sent a message to lovecocojewelry they responded and said they would send another Middle of February still have not received my ring messaged them again as their is no listing of phone number or contact info Did not get a response It is now middle of March and still have not received my ring

This place is a joke

This place is a joke I was ordering something for my friend for her birthday and I asked them for the correct dimensions since they didn t seem to know how big of a wrist it would fit and so they said it would fit between a seven and eight inch wrist Well it came and unless you re a child and even then it would be tough maybe my 5-month-old granddaughter So I contacted them to see how to return it and get my money back and they said that it would probably cost more in shipping than the cost of the bracelet to send it back and so they were going to offer me a 20 refund and I said and then I can keep the bracelet and I said the bracelet won t fit anyone and I said I would like 100 refund because you re misrepresenting a product and I have not heard a word back from them So this is the game these little Chinese companies play and I should have known better because I lost 20 something dollars to them and they want to give me 4 back So this is another b company from China Totally unsatisfied with them beyond unsatisfied