Lovefamilypajamas Reviews

BEWARE fraudulent shipping procedures

I ordered a set of pajamas for my family The color was not as it was on website Should of been a sage but it came as a ugly grey Material was thin and cold feeling I decided to return and the customer service sent me back a China address I took them to UPS to return and the COST was quoted as 500- 800 to ship I was outraged Thank goodness I paid with PayPal I disputed the claim and won my money back Pajamas are trashed now BEWARE They even stated on Website Easy returns with in the United States Good luck

I ordered matching pajamas for my

I ordered matching pajamas for my daughter and son 2 weeks ago to receive them by Christmas Today is Christmas Not here yet I kept getting notices I could get them in time No such luck Probably will never get them I will never use this site again

These pajamas are polyester not cotton It is a huge disappointment

These pajamas are polyester not cotton It was a shock and huge disappointment I appreciate that they got to me before Christmas from China of all places-but I am not able to give them to my adult son a daughter-in-law

I have emailed them 4 times to figure

I have emailed them 4 times to figure out how to return my product and have called multiple times and haven t heard back

Do Not Plan on Returning Them

We bought 269 of pajamas They arrived with the sizes all running smaller than normal and strange wide necklines To return them we had to cover shipping and the cheapest rate at UPS to China was over 500 Tried to call the number on their website There was no greeting and it just went to voice-mail We left a message and sent an email and are waiting for a reply

BEWARE

BEWARE - This company uses a fake address phone number and probably email too to conduct business We are a local owned business that keeps receiving their returns in our mailbox DO NOT PURCHASE FROM THIS BRAND It seems as if they are a brand from China doing shady business

Terrible Customer Service for a return of poor quality pajamas

I placed an order for some cute Christmas pajamas for my family When they arrived I was very disappointed in the quality They were very thin and the color was not crisp The fabric was described on the website as 100 cotton but the tag on the PJ s stated 35 cotton 65 polyester The website also stated that these were machine wash but the tag on the Pj s stated Professional Dry Clean recommended I reached out to customer service to request a refund and they asked me to return these to China and that they would refund the shipping as well once it was received I just received a letter from USPS International saying that I owe a customs tax -- this is after paying 85 00 for return shipping to China Customer Service has not responded to me since I sent them a copy of that letter

We ve been using this brand for two

We ve been using this brand for two years now and my family loves them They fit perfectly with great stretch and are true to size

The pajamas are so soft and true to size

These P J s are made from great quality material - not too thick not too thin just right The color is vibrant and looks fantastic