Lovevery Reviews

shipped to the wrong address

They ship to the wrong address and say oh sorry if it s returned we will send to the correct address WHAT How is that my fault Rubbish 120 down the drain and i will be cancelling the reminder of the subscription

Poor customer service

Poor customer service No updates on when will an order be shipped 2 weeks after the order A playkit designed for each month is pointless if you don t ship it in time right

Very poor customer service - lack of communication and dishonesty

So disappointed to have to write such a poor review but for such expensive items I expect a good experience as a customer We have been Lovevery customers for several years now and there have been several instances of late boxes sending and charging for two boxes at the same time etc but were eventually sorted over a period of a few weeks after sending numerous e-mails We decided to purchase the Play Kitchen at the end of November as a Christmas present for our little ones The delivery time stated 3-5 working days for delivery Great Christmas comes and goes with no sign of the Play Kitchen and only empty promises from Lovevery customer service that they are prioritising the despatch What annoys me the most about all of this is the lack of transparency The quality of their items and whole premise behind the toys is great - wholly let down by their customer service Don t risk spending your money here

Unreliable Delivery Poor Customer Service Avoid

I placed an order for The Adventurer Play Kit Order UK-ATQWCMIBUV05C on 23rd December 2024 with an expected delivery date of 30th December 2024 However despite multiple follow-ups Lovevery has failed to deliver the product or provide a concrete update After patiently waiting I first contacted them on 11th January 2025 only to receive an automated response On 20th January 2025 their customer support team assured me that my order had been flagged for immediate processing yet weeks later there has been complete radio silence no tracking details no shipment confirmation and no further communication This pattern of taking payments but failing to deliver on time combined with the lack of accountability is highly unprofessional Future buyers beware if you re considering purchasing from Lovevery be prepared for frustrating delays and poor customer support I regret trusting this company and strongly urge others to think twice before ordering

Amazing My kids and I love this company

I can not recommend this company more I signed up for the play kits and honestly the quality 5 the products are simply beautiful If I was to purchase individual items from Amazon I would not get everything for the same price and I for sure wouldn t get the quality if that price Truly wonderful and you can cancel at any time 5 start from me

Beautiful and well-made

I absolutely love lovevery We have their playkits and every one so far has honestly been a delight They are very sturdy and finished to a high standard I love wooden toys and appreciate that with the kits these will appear on my doorstep without me having to research child development plan and source appropriate materials They arrive ready to go with a quick deck of cards to clue me into what she s learning and have perfectly matched my daughter where she is every single time

The Lovevery kits are a game changer

The Lovevery kits are a game changer My toddler doesn t instigate much independent play but the Lovevery kits have changed this she absolutely loves them The sink with the running tap from the helper play kit has provided endless hours of fun as has most of the items from the Enthusiast Play kit we have quite the window cleaner now

Lovevery is amazing

Lovevery is a wonderful company that provides play subscription services or one off gift products that are age appropriate and very well made As a nanny I always recommend Lovevery The cards help caregivers to be more knowledgeable about milestones and different ways to engage with the child