


Lovevery UK - Stage-Based Play for Your Child s Developing Brain
Based on authentic user experiences
Zoe
6734 reviews
N/A
5 months ago
Non existent customer support
I ve been impressed with the quality of Lovevery s toys They are definitely well made and thoughtfully designed However their customer support is virtually non-existent I ve been waiting weeks for a response regarding a replacement and it s frustrating When you encounter a problem you are left in the dark with noone to help you It s a shame
Kathryn Street
6734 reviews
N/A
5 months ago
Products never received
Such a shame to have to do this as I was so excited to receive the products Nearly 1 month after my order was processed the shipping information says it has been sent back to sender after reaching the UK port but never getting any further No idea what has happened as customer service doesn t reply to emails or Instagram messages It is also not obvious how to cancel the subscription so I am sure I will be charged again soon for the next box before receiving the first one What a scam Not worth it Don t risk it
Victoria Myers
6734 reviews
N/A
5 months ago
shipped to the wrong address
They ship to the wrong address and say oh sorry if it s returned we will send to the correct address WHAT How is that my fault Rubbish 120 down the drain and i will be cancelling the reminder of the subscription
Anda Titieni
6734 reviews
N/A
5 months ago
Poor customer service
Poor customer service No updates on when will an order be shipped 2 weeks after the order A playkit designed for each month is pointless if you don t ship it in time right
Ceri R
6734 reviews
N/A
5 months ago
Very poor customer service - lack of communication and dishonesty
So disappointed to have to write such a poor review but for such expensive items I expect a good experience as a customer We have been Lovevery customers for several years now and there have been several instances of late boxes sending and charging for two boxes at the same time etc but were eventually sorted over a period of a few weeks after sending numerous e-mails We decided to purchase the Play Kitchen at the end of November as a Christmas present for our little ones The delivery time stated 3-5 working days for delivery Great Christmas comes and goes with no sign of the Play Kitchen and only empty promises from Lovevery customer service that they are prioritising the despatch What annoys me the most about all of this is the lack of transparency The quality of their items and whole premise behind the toys is great - wholly let down by their customer service Don t risk spending your money here
Samuel Kancharla
6734 reviews
N/A
5 months ago
Unreliable Delivery Poor Customer Service Avoid
I placed an order for The Adventurer Play Kit Order UK-ATQWCMIBUV05C on 23rd December 2024 with an expected delivery date of 30th December 2024 However despite multiple follow-ups Lovevery has failed to deliver the product or provide a concrete update After patiently waiting I first contacted them on 11th January 2025 only to receive an automated response On 20th January 2025 their customer support team assured me that my order had been flagged for immediate processing yet weeks later there has been complete radio silence no tracking details no shipment confirmation and no further communication This pattern of taking payments but failing to deliver on time combined with the lack of accountability is highly unprofessional Future buyers beware if you re considering purchasing from Lovevery be prepared for frustrating delays and poor customer support I regret trusting this company and strongly urge others to think twice before ordering
Indi
6734 reviews
N/A
5 months ago
Amazing My kids and I love this company
I can not recommend this company more I signed up for the play kits and honestly the quality 5 the products are simply beautiful If I was to purchase individual items from Amazon I would not get everything for the same price and I for sure wouldn t get the quality if that price Truly wonderful and you can cancel at any time 5 start from me
Laila
6734 reviews
N/A
5 months ago
Beautiful and well-made
I absolutely love lovevery We have their playkits and every one so far has honestly been a delight They are very sturdy and finished to a high standard I love wooden toys and appreciate that with the kits these will appear on my doorstep without me having to research child development plan and source appropriate materials They arrive ready to go with a quick deck of cards to clue me into what she s learning and have perfectly matched my daughter where she is every single time
Heidi
6734 reviews
N/A
5 months ago
The Lovevery kits are a game changer
The Lovevery kits are a game changer My toddler doesn t instigate much independent play but the Lovevery kits have changed this she absolutely loves them The sink with the running tap from the helper play kit has provided endless hours of fun as has most of the items from the Enthusiast Play kit we have quite the window cleaner now
Lydia
6734 reviews
N/A
5 months ago
Lovevery is amazing
Lovevery is a wonderful company that provides play subscription services or one off gift products that are age appropriate and very well made As a nanny I always recommend Lovevery The cards help caregivers to be more knowledgeable about milestones and different ways to engage with the child