


Based on authentic user experiences
Ashley Sample
6730 reviews
N/A
4 months ago
The items arrived and were nothing like
The items arrived and were nothing like the shirts advertised Refused to give me a refund and told me to ship them back to Czech Republic as a gift to avoid customs for credit note All very dodgy
Celeste
6730 reviews
N/A
4 months ago
Very poor quality Fraudulent Company
Very poor quality - items don t look like the Photos Poor material while being very expensive The team does not want to comply with Dutch law that mandates to refund the money when an order is returned They don t want to return money - which is fraudulent Luciee simply does not respond to e-mails anymore They remove reviews post on Instagram so that all looks great Very dissapointing and unfair I will start a legal procedure as it is inacceptabel that they simply don t respond
Caroline Fiori
6730 reviews
N/A
4 months ago
Incorrect sizing
Incorrect sizing misleading information Stating true to European sizing for shoes but the sizing is completely out of line with European standards NO REFUNDS only credit notes Costly return Stay away
Victoria
6730 reviews
N/A
4 months ago
Never received order
Never received order Used tracking service through their links and they tried to steal 47 from me saying they needed my credit card to pay a refundable 1 Wow Scam
Marie-Claire Haines
6730 reviews
N/A
4 months ago
This has to be the worst clothes in the
This has to be the worst clothes in the world Check out the reviews and be warned before you buy Fabric is cheap and sizing relates to very tiny prople
Rubi Stevens
6730 reviews
N/A
4 months ago
Stay clear
I ordered mules from this company and I didn t check their return policy They only offer exchange or credit They are based in Bali it costs a lot to post your item then you pay duty and they don t pick it up from the post office for weeks so clearly they don t have a business that can receive goods The owner did communicate with me and it as a very long process with me chasing up with Aust and Indonesia post as to where the goods were located Consequently I have a substantial credit with them that I won t be using as it will cost me so much to buy something else Their products are very expensive and clearly from other reviews which unfortunately I didn t read before ordering are poor quality Stay away from this company total rip off
Alice
6730 reviews
N/A
4 months ago
READ all the reviews before order
Make sure you read the reviews before ordering No money returns is this legal Prices 225 for a shirt does not match the bad quality at all Design is not applicable to the photos
Jack
6730 reviews
N/A
4 months ago
Truthfully quality poor but worst part
Truthfully quality poor but worst part is you have to return to Czechoslovakia at your own expense and then you only get store credit no refund and it does NOT tell you this unless you look up their return policy Just awful I m keeping as I m stuck with it and it s not worth the effort or expense to get a store credit Good luck to them staying in business
Emily Paula
6730 reviews
N/A
4 months ago
I ordered a cashmere polo and the neck
I ordered a cashmere polo and the neck does not fit me well I returned and they will not give me a refund Terrible company when they claim to be sustainable they make you buy something else instead of a r refund avoid them
daisy mickey
6730 reviews
N/A
4 months ago
Seriously Bad Experience
My whole experience with Lu-Ciee was just awful From realizing the clothes were such low quality to the endless fight with their poor customer service it was a headache from start to finish And don t even get me started on their problematic returns process Never ever again