Lu-ciee Reviews

Incorrect sizing

Incorrect sizing misleading information Stating true to European sizing for shoes but the sizing is completely out of line with European standards NO REFUNDS only credit notes Costly return Stay away

Never received order

Never received order Used tracking service through their links and they tried to steal 47 from me saying they needed my credit card to pay a refundable 1 Wow Scam

This has to be the worst clothes in the

This has to be the worst clothes in the world Check out the reviews and be warned before you buy Fabric is cheap and sizing relates to very tiny prople

Stay clear

I ordered mules from this company and I didn t check their return policy They only offer exchange or credit They are based in Bali it costs a lot to post your item then you pay duty and they don t pick it up from the post office for weeks so clearly they don t have a business that can receive goods The owner did communicate with me and it as a very long process with me chasing up with Aust and Indonesia post as to where the goods were located Consequently I have a substantial credit with them that I won t be using as it will cost me so much to buy something else Their products are very expensive and clearly from other reviews which unfortunately I didn t read before ordering are poor quality Stay away from this company total rip off

READ all the reviews before order

Make sure you read the reviews before ordering No money returns is this legal Prices 225 for a shirt does not match the bad quality at all Design is not applicable to the photos

Truthfully quality poor but worst part

Truthfully quality poor but worst part is you have to return to Czechoslovakia at your own expense and then you only get store credit no refund and it does NOT tell you this unless you look up their return policy Just awful I m keeping as I m stuck with it and it s not worth the effort or expense to get a store credit Good luck to them staying in business

I ordered a cashmere polo and the neck

I ordered a cashmere polo and the neck does not fit me well I returned and they will not give me a refund Terrible company when they claim to be sustainable they make you buy something else instead of a r refund avoid them

Seriously Bad Experience

My whole experience with Lu-Ciee was just awful From realizing the clothes were such low quality to the endless fight with their poor customer service it was a headache from start to finish And don t even get me started on their problematic returns process Never ever again