Based on authentic user experiences
CA A
6737 reviews
N/A
6 months ago
POLICE INVLOVED
My husband and I had an absolutely shocking experience with Lucky Parking s meet and greet service at Heathrow After dropping off his van we discovered that they had used his vehicle for their own personal purposes It was terrifying for him to realize that his van had gone missing and we had no choice but to involve the police They eventually found his vehicle abandoned miles away from the airport carelessly parked on a random street as if it were some forgotten piece of junk When we reached out to the company to discuss this situation they didn t even have the courtesy to provide a proper explanation THEY HAD NO IDEA WHERE THE CAR WAS Their lack of accountability was beyond infuriating After finally retrieving the van my husband was devastated it was a complete disaster RUBBISH was left across the back making it obvious that our vehicle had been abused and disrespected Lucky Parking is not just unprofessional they are irresponsible I ve never seen my husband stressed or frustrated at all We will be taking the next steps on this and we wouldn t wish this on anyone Stay far away from this company and their services
Michelle Miller
6737 reviews
N/A
6 months ago
AVOID AVOID AVOID
I did not want to even give this Company a star but they are deceitfulI left my car with them for a week and came back to them clocking up 45miles on my car and used 50miles of Petrol So SO disgusting that people can create these Company and con people and use your car for their own personal use They even took a bottle of water - unbelievable I got my car back with no other damage- so extremely lucky I wish i had come across this review prior Avoid at all COST
Cindy Jobson
6737 reviews
N/A
6 months ago
ZeroI
If I could rate this company as zero I would It took over half an hour before someone responded to the phone call When I eventually got through I was told that the car would be there within 19 minutes After waiting in the freezing cold for 15mins I rang the company again I was the told that they would check and then told they would be there in approximately 15 minutes Half an hour later they eventually arrived I certainly would not call this a meet and greet service It was absolutely abominable and will certainly never use them again or recommend them Awful service