Luckyscent Reviews

Alert Shopping at Luckyscent is a miserable

Shopping at Luckyscent is a miserable experience Their processing and shipping times are abysmal I have received international orders in half the time it takes this retailer to deliver After they take your money game over and God knows when your package will show On two or three occasions I paid for expedited shipping and every time they ve had to return the fee because of their unprofessional and chaotic business practices I wrote an email about my most recent order and I was aghast when they implied they didn t have my address I have 10 or 12 orders with them and all of a sudden they don t have my address when I have maintained an account with them for 7 months What really disturbs me is their exorbitant prices It really angers me that with those prices they can t deliver a package faster than an Italian British or Parisian company They never offer coupon codes besides the shipping code which only applies to standard shipping a whopping savings of 9 They know they have a horrible reputation and don t care I see they barely have 3 stars Unlike other reviews they make no attempt to address or alleviate concerns of customers Perhaps they know there s no excuse If you have read this review to the end you might wonder why do I have 10 or 12 orders with them and the answer is simple before I ve ventured into international retailers often this company was the only place I could find a fragrance If you have read this review to the end you might wonder why do I have 10 or 12 orders with them and the answer is simple before I ve ventured into international retailers often this company was the only place I could find a fragrance Hi refuse After this order is completed I refuse to do business with this company again I urge you do not buy from them Scour the Internet if you must but do not put in orders with this company As a closing note after I complained about their processing time and said I would leave a bad review they sent a tracking number as a decoy but the item hasn t even been picked up It is the end of the day so they generated a label just to have a tracking number They are duplicitous and unethical

Horrible company

I purchased quite a few niche fragrance samples from luckyscent and they were by far the worst samples I ve ever received if I could give zero stars I would First of all compared to other companies I ve tried who sell fragrance samples luckyscent s samples are the smallest I ve seen and especially for the price that they re charging for their samples it s not worth it Secondly they are the only fragrance company I ve tried that don t use spray bottles for their samples This makes it quite difficult to sample the fragrances to get a good feel of them before you spend money buying the actual fragrance I am incredibly disappointed and angry that I wasted my money getting samples from this company especially living in Canada makes it even more frustrating because it cost me more money for the samples and they were a huge disappointment Luckyscent give the worst samples ever and I would STRONGLY discourage anyone and everyone from getting samples from this company And get fragrance samples elsewhere

Fake fragrances - beware

Foolishly purchased a perfume from this site and received a fake product I have worn the fragrance for 10 years and it was immediately apparent this was not the real deal

Sample of Montale Chocolate Greedy

My husband ordered a sample of Montale Chocolate Greedy for my birthday If I liked the fragrance he would buy me the full size The sample the we received smelled like pure rubbing alcohol I had smelled this perfume on a friend and it had a distant strong smell but the sample we got smelled like rubbing alcohol My husband payed 4 for the sample and 4 for the shipping A total of 8 for a sample of rubbing alcohol I believe he sample that was sent to us was faulty The Montale Chocolate Greedy fragrance was not put in the the sample only rubbing alcohol was sent to us

I recommend going into Scent Bar only

I recommend going into Scent Bar only and skipping all online purchases from Luckyscent com unless you know exactly what you want and it meets your price point There are better options Samples from the online site are a sham Please don t pay for them you cannot get a realistic idea of what fragrances actually smell like from the tiny corked vials they send them in I wish someone warned me so I am paying it forward here If anything the fragrances smell off putting mainly because of their delivery devices Any fragrance that you open in the slightest to even smell is only accepted as a 50 percent refund So essentially you send back a full unused opened packaged bottle of fragrance and receive half of your money back You pay for return shipping and they get to keep a full bottle of fragrance to possibly resell and you pay for half of the entire transaction plus return shipping no matter what I suggest you stick to sellers of fragrance that consider you more as a customer I am able to return and exchange recently purchased unused bottles of fragrance any were else I shop that is what I will continue to do Good luck hope these reviews reach you before you find out first hand for yourself

Fragrance samples were diluted

Fragrance samples were diluted One of the samples I ordered had no fragrance at all It was like water Lucky scent gave me a credit for that one saying there had been some problems with some of their samples The sample vials are tiny half the size you used to get in a department store Disappointed Great idea but expensive for a diluted version of the real thing

Do NOT shop with this company

Do NOT shop with this company I purchased a perfume from them which ended up being fake Called the company right away and the rep on the line told me they cannot guarantee authenticity on their items I was sent a return label and sent the package back the next day Over a week and still no refund Customer support is also not eager to solve the issue I have read many reviews about this company and wish I listened to the reviews This company is a fraud

I ordered about 8 of their sample vials

I ordered about 8 of their sample vials - all were niche fragrances and the price of each was between 4 and 8 The samples arrived and I was sorely disappointed The vials are not spray vials - they have the corked top so you spill half of it just getting the top off And I am convinced that either the juice was VERY old or the fragrances are diluted with water or alcohol There is barely enough in a vial for a single use and the scents dissipated after a few minutes hence the watering down All in I spent nearly 50 on these samples with the intention of finding a new signature scent But I couldn t get a read on any of these due to the dilution so the whole experience was meaningless