Lucynagle Reviews

I bought a cashmere leisure suit from

I bought a cashmere leisure suit from Lucy Nagle and 6 weeks after wearing it indoors only a hole developed on the sleeve i contacted them and after a couple of weeks i received a reply and was given washing instructions for my MERINO wool suit I wasn t offered the opportunity to return it so they could see the hole i was just told how to wash it as if i didn t know When i asked them to confirm i had purchased cashmere rather than merino and to inform them that a further hole had manifested on the body of the jumper i got another reply suggesting it might be a belt jewellery or moths causing the holes Really All in all a dreadful customer experience Do not buy your cashmere from this company In my opinion it is substandard Will never purchase another thing from them

Got the Vogue Williams collection

Got the Vogue Williams collection leggings you can only hand wash them in cold water which is a bit inconvenient for gym leggings They are SO thin not supportive at all and the inner thigh section has started to pile quite considerably They re 75 and I think that s ridiculous for the quality I ve also reached out numerous times to express my disappointment and maybe find some sort of solution for such an expensive pair of leggings but no reply

Terrible Terrible company and clothes

Bought 4 jumpers 2 Merino wool and 2 cotton half zip loungewear jumpers from Lucy Nagle The woolen jumpers both started to ball after the first wear They were both 75 80 from memory Customer Service said this is common with these jumpers and to wash and this would settle Obviously this didn t happen Gave up trying to get a refund Lounge wear jumper the zip broke after a few wears and I brought it to 3 dressmakers who said it was a very specified zip and I d have to get back on to the manufacturer I d say I have emailed 6 times since last November I got 1 response where customer services advised that they would request a zip and post it out to me I offered to pay I emailed 5 or 6 times since this email and have had no response DO NOT BUY FROM THIS COMPANY I decided to buy as I wanted good quality long lasting jumpers I received neither So upsetting when they use famous Irish influencers and models I gave up trying to get anywhere They don t even deserve 1 star

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY I ordered two merino wool jumpers 1 holed after one wash and i followed all the instructions I also ordered a loungewear set which also holed after 1 wash and they would not replace it They asked me to send it back to repair it which i did and could never wear it again Worst customer service I have ever dealt with and i buy lots online Eventually they stopped replying to my emails and I gave up but it is not worth ordering from them Quality is so so bad and customer service are rude and unprofessional

Bought a cashmere sweater from this

Bought a cashmere sweater from this company 2 years ago and I have only worn it once or twice as it s so thin and really poor quality When I contacted them about it I didn t even get a reply Avoid

Bought travel scarf bobbled and

Bought travel scarf bobbled and stretched contacted Co told me to shave the cashmere I didn t expect this Very disappointed my scarf looks like a rag

Super service amazing products

Super service amazing products - love my new wrap

Fast Delivery and Excellent Quality

I m genuinely shocked to see these reviews I came on here to say what a positive experience I ve had with this company I emailed them to enquire about sizing and found them super helpful When I finally ordered the cardigan arrived the following day and the quality is beautiful