


Based on authentic user experiences
Emilia
6743 reviews
N/A
6 months ago
The product is good the service feels like scam
The tool itself is good But their customer service is absolutely awful I paid for a year of premium and it wasn t activated for my account They have FAQ section where they admit the existence this problem and ask to write to the support if it happens Well I ve been writing to the support for about a month now and got no reply I have checked my card and the transaction was alright the money withdrawn and the service not delivered They don t even have an option to contact them in a convenient way you just fill in the form and wait for eternity This is very irritating since I really like and need this service for my studies
Shital Shah Bhavsar
6743 reviews
N/A
6 months ago
15 day trial scam zero cust support
I was offered a 15-day trial but was charged immediately I reached out to them at least 5 times w no reply or even acknowledgement As someone else reviewed below support feels like a scam but it s even more of a scam to be charged on the first day of my trial and give no recourse to correct the problem I have had to initiate a dispute with my credit card company Buyer beware
Jessie Spencer
6743 reviews
N/A
6 months ago
My biannual membership automatically
My biannual membership automatically renewed without any prior notification and they do not offer refunds I had forgotten about my membership for over a year Moreover there are no discounts or benefits for continuing members If I were a new customer I could obtain this membership at a much lower cost This approach is not conducive to good business Feeling trapped I have no interest in using the service anymore
Kelea Laporte
6743 reviews
N/A
6 months ago
Terrible terrible scam Keep away
The 15-day trial is a scam ludwig guru immediately charges you the subscription fee Even by cancelling the subscription within 15 days you are not going to have your money back This is called FRAUD
Jordan
6743 reviews
N/A
6 months ago
Sadly it s a scam
Listen to the previous reviews I wasn t smart enough to come here first and check the reviews but I should ve I thought ludwig guru is a trusted website because it very often comes up in my Google searches DO NOT TRUST I subscribed to the 15-day trial got an email congratulating me for getting it but now when I go to my profile it says Free Limited and Go Premium Whenever I try to use any premium features I get an error message The funny thing is though when I access the website on my phone it says 14 99 monthly status trialing but I still can t use any of their features The email I got after subscribing said Do you have questions Just reply to this email we ll be always happy to help Well guess what When I reply to it my email notifies me the email address is incorrect I found TWO OTHER email addresses one from their terms conditions and from their Facebook profile I emailed to those and we ll see if I get any response because I want to cancel my subscription Another scetchy thing is there is no unsubscribe button anywhere And there is no contact us form or email anywhere It has to be found by the customer on their own It is CRAZY All I wanted was to check and correct my thesis paper for my studies I do not trust this company at all And you should not either Ps Now I when I am writing this email and was just about to hit send I noticed below it asks me if I want Trustpilot to contact ludwig guru about my review and it mentions their email address where it will be send Well this email address again is a DIFFERENT ONE So there is now 4 different email addresses for ludwig guru but who knows if any of those even work Great Edit I tried sending an email to that email found on Trustpilot and my email again notified me it s an incorrect email Listen Trustpilot the email you have doesn t work
6743 reviews
N/A
6 months ago
Ludwig charges you a subscription fee
Ludwig charges you a subscription fee eventhough you cancelled the subscription totally fraud never try
Bahadir Cagri
6743 reviews
N/A
6 months ago
Low-level app with no customer service
Low-level app with no customer service Grammarly is much better I tried to email them with no response I wouldn t recommend it
Richard Jones
6743 reviews
N/A
6 months ago
Beware of Unwanted Charges
Hi I wanted to corroborate what others have said I had been using Ludwig Guru for two years but decided to cancel my subscription as I no longer needed it since I started using ChatGPT I canceled my yearly subscription on November 29 2024 ahead of the renewal date and received confirmation from Ludwig Guru that my membership was canceled However I was still charged for a renewed subscription on January 12 2025 I contacted them via their support service on the platform with no response I also emailed them but received no reply Luckily I submitted a complaint to my credit card provider and received a refund from my bank My advice to you would be not only to cancel your membership but most importantly to delete your payment information from the Ludwig Guru website I hope this helps Best of luck
Alberto
6743 reviews
N/A
6 months ago
An absolute ripoff
An absolute ripoff they won t even refund the money for an auto renewal
Michael
6743 reviews
N/A
6 months ago
Literally a scam
Literally a scam Cancelled my subscription a few months ago and I m still being charged the annual subscription Add insult to fu ing injury I don t have premium benefits anyway and I can t even delete my payment details Avoid like the plague and don t enter your payment credentials