Lulubags Reviews

Unreliable

Ordered two cases online as it said they were in stock Notified of delivery and told the parcel was at the depot On the day of delivery they sent an email to say they didn t have stock Very poor

Scammers

Scammers bought a bag through Groupon from them they recalled it back midjourney Now they are playing dumb when asking for a refund

Disappointing quality and customer service

I was given a set of this luggage as a birthday gift May birthday it was lovely to look at I used it for the first time in Sept and the plastic edges cracked I contacted company they told me my warranty was up so there was nothing they could do by the third use 2 wheels had broken I ended up having to leave the case and purchase a new case to return from holiday and most of the plastic edges had cracked it was jagged and was catching on clothes very disappointed in both the quality and the customer service

Bad customer Service

I ordered their 6pc suitcase set with enough time for them to arrive for my holiday It wasn t until i chased a week later that they told me it was out of stock Their alternative options were also out of stock The given delivery date was the day i fly baring in mind i had already told them this Their response time is shockingly bad

Absolutely horrendous company

Absolutely horrendous company Ordered 2 suitcases from them via Groupon They delivered only 1 suitcase under the DPD tracking number When I called DPD to check they said they have been given another number ber but more that 60 hours later they have not received yet the 2nd suitcase When I rang Groupon all they said is that they have escalated it They cannot refund the money for goods they took money for and not delivered by their merchant partner Lulu Bags When I rang Lulu Bags on their number 442921286500 nobody answers the phone trying since 2 days When they got the message from Groupon one person named Jucy wrote to me from her email Grouponsale lulubags co uk and asks me for my name address and order number and gives me the same tracking number which provides the information that item not yet received by DPD I think this company is an outright fraud attracting customers through Groupon and fleecing them of their money STAY AWAY FROM LULU BAGS I AM TAKING THEM TO COURT SOON

Great Stylish Fast Selling Fashion Bags

Lulubags offer a wide range of fashion bags really popular designs that are really fast sellers online and offline the prices they offer are the cheapest i found out of all the bag wholesalers online and the items are mostly always in stock also the customer service they offer is by the best compared to other wholesalers i have purchased off if you are looking to buy bags wholesale i would recommend lulubags as they are the most reliable by far

My Best Selling Bags are from lulubags

i have been ordering from many wholesalers over the years i sell on ebay amazon facebook and in my own shop i get 95 of my stock from lulubags there stock is the latest fashion trends and by far the fastest selling also they offer amazing customer service this very hard to find from wholesale i would definitely recommend opening a trade account with lulubags co uk

Excellent service

The service with this company was excellent A recommended

I ordered a suitcase

I ordered a suitcase Due to COVID the delivery took much longer time than usual and couldn t be in time for my travel The shop gave me answers quickly about delivery status and they accepted refund without argument considering my situation Good and trustworthy