Luma-london Reviews

Scammers

They also go as Ruby Mae London Scammers

Just to bolt on to my previous post of

Just to bolt on to my previous post of 12th August This sham of a company are impossible to deal with Nicey nice they offered me a discount voucher for future orders ermm no thanks 10 refund 20 refund 30 refund all emails are now being ignored quite simply do not order from them xx

Bought a pair of orthopedic sandals

Bought a pair of orthopedic sandals - 39 95 size 40 Huh must be at least 38 ish so do not fit Have been offered all the discounts of the day which are of no use or interest to me then to discover that I need to return the sandals to CHINA How can they trade as Luma London yet I have to stand the cost to post back to CHINA DO NOT BUY FROM THIS COMPANY - ITS A DISGRACE SHAM I now need to find someone with size 38 feet

Scammers

Luma London Ruby and Mae These are scammers They donot provide you with the items you ordered and paid for instead they constantly try to negotiate a price discount These are fraudsters who should be barred from Facebook and other social media s They use several alias s for the same goal of extracting money from you

Scammers selling inferior goods from

Scammers selling inferior goods from china then the website disappears Just had an email with exactly same items in it but different name Ruby and Mae

Dreadful

I ve only given one star because I can t give zero Item made it to the uk after 2 weeks only for the courier Evri to lose it I ve requested a refund from Luma as advised by Evri but they are being completely unhelpful Avoid at all costs

Do not buy anything from this

Do not buy anything from this company Thieves and con artists product supplied rubbish quality tried asking for return details fobbed off by saying the would supply another pair I advised did not want another pair just how to return the original order This was ignored surprise surprise this is when I clicked I had been conned

Terrible scam company

Terrible scam company Ordered leather sandals in July Bombarded by stupid emails Complained via PayPal Package with terrible plastic sandals arrived today 9 September Avoid Also linked to another dodgy company Ruby Mae who then emailed that my order was being sent Pointed out I hadn t ordered anything although they had my address email Do not use