Lumendecor Reviews

Chinese trash return refund is a LIE

Don t ever consider buying anything from this place What you will get is pure Chinese trash and good luck with returning it You will have to ship it to China for 50 Stay away from this website

Scam

Scam You get a product directly from China in very low quality and completely different looking from what was ordered It seems when complaining the standard procedure is They offer you 20 discount don t know if you would get it or that you send back the articles at your own cost don t know if you would ever get a refund When you disagree you will be ignored

Hands off - BIG SCAM when buying when sending back

Hands off you do not get what the nice presented website shows I had to wait almost 2 months to get these crabby items extremely cheap and bad stuff For 1 product I am still waiting what I ordered all in November It will never come even after sending a lot of emails in german in english The 4 items what reached after more then 6 weeks shipped from China I unfortunately decided to send back these 4 products paid 450 - when bought and for resending to China stupid me paying 60 - on top of it extrem hazzle to get it done I followed their procedures wrote them many times no further reply from them and of coz NO REFUND do NOT buy you get fooled and if anyone did the mistake do not send anything back you won t get any refund For us 2 times Scammed when we bought when we sent back this side should be blocked Terrible and sad that such a company can still operate

CHINA SCAM

The lamps arrived after month of waiting The quality is beyond Why are you writing glas everywhere It s everything but Glas It s light and cheapest plastic chinas finest I nearly laughed when I saw them Gefertigt aus robustem und klarem Glas hahahaSorry but this kind of crime must be forbidden The support never said a word Super supportive with designers from Munich haha

I have purchased a lamp

I have purchased a lamp that looked so classy elegant good quality I received the order 1 5 months later after writing at least 10 emails i figured out that it is coming from China not the Netherlands What I have received doesn t match with my order at all cable on top is coming out Of course there is no CE certifications etc Whatever required to sell in Germany they don t Of course i wanted to return the item Shipping address is China at my own cost Relatively 50 euros So shall i invest 50 euro more to send the item back where i am not even sure i could get my money back Why don t we all unite and file a case