Luxury Human Hair Wig & Hair Extensions-Lumiere Hair
Based on authentic user experiences
Nena Perez
6727 reviews
N/A
8 months ago
Disappointed and misleading
Disappointed and misleading I received my ponytail drawstring I was totally unhappy Looks cheap and is so thin Not the right length I could lot beleive how light it feels Just hardly any hair I sent an email to customer service to return the item They had the audacity to offer me 15 plus the person said I will give you an extra 5 out of my pocket I was so insulted I paid 72 72 T hi is is a copy and paste of the email they sent me hi dear thanks for your feedback I m sorry for your dissatisfaction we can give you 2 solutions solution 1 if you can keep the hair we can give you more compensation in fact our maximum refund is 15 but in order for your satisfaction i will refund you extra 5 from my own salary so 20 is the best i can do for you is it ok solution 2 we can accept return any eligible item within 15 days of receiving your original order you need to pay the shipment and custom fee when we receive the hair we need check it then refund you As we are not in the same country we do not have the return label you can send the hair back by your local post office the return shipping fee is the cheapest Any problems pls feel free to contact us I am always here and try our best to help you looking forward to your reply thank youOn their website it says they will return the item after contacting them for a full refund Why wouldn t they say everything they said in the email to me where they stated that there is a customs fee and they won t send a shipping label and blah blah blah Super misleading if you ask me I told them to send me the address and I will see how much it costs to send it back Waiting for their response I ve seen such negative reviews on Amazon with this vendor I should ve checked the reviews Ugh I would have never placed the order Now I m waiting for them to respond and send me the address to return the item I will not accept 20 I want other people to understand how they work so they don t get scammed It s crazy that all the reviews on here are so good Do they take off the negative ones We ll see after I post this There are so many unhappy customers on tick tock posting bad reviews I m just so disappointed I will post a follow up after they send me the address and confirm they refunded all my money Scam scam scam is all I can say The quality is so cheap I get better hair on temu for way cheaper and better quality Temu will actually give you your refund
Mercedes Cooper
6727 reviews
N/A
8 months ago
Won t except return
Won t except return had a few days caused a bald spot Do not buy
Shirnetta Gaston
6727 reviews
N/A
8 months ago
Hair is not human
Hair is not human I wore it for two days and it tangled so bad that I had to remove it It would not even curl Buyers beware
Teebird
6727 reviews
N/A
8 months ago
Peruvian hair is a bad choice
Peruvian hair is a bad choicePeruvian hair is a bad choice I purchased this hair for my birthday day And it is one of my biggest mistakes 1 The hair is NOT human hair It s blended 2 The hair sheds a whole lot It s super thin And not to mention it tangles I couldn t wear the hair down And they refuse to give full refund once the item is taken from the package Crazy part is they will tell you they will not stand the lost of an item So the max they will refund is 30- 35 I have now confirmed this is nothing but a scam DO NOT PURCHASE ANYTHING FROM THIS COMPANY check other reviews I m not the only one I wish there was a way to add the pictures and the video of the hair before and after installment Do your self a favor and shop else where It s not worth it
robin shine
6727 reviews
N/A
8 months ago
Hair was not totally human hair melted
Hair was not totally human hair melted when I tried to flat iron it The hair hair was shedding One of the tracks came apart and was hanging off the wi One of the combs was also hanging off the wig I will never order from this company again
lokieaol com
6727 reviews
N/A
8 months ago
Thin and over processed
I ordered the ombre bundles and the hair is so then and especially at the bottom My stylist had to cut the bottom off until she got to a fuller part It is also crunchy and over processed I will never buy this hair again
Teebird
6727 reviews
N/A
8 months ago
Fake products
Fake products They need to be held accountable People need to stop supporting this scammers This was my worst experience ever And they are bold enough to tell you They can t refund you because it s a lost ro them The audacity they have
Harmony Night
6727 reviews
N/A
8 months ago
Vendor hair is GARBAGE
as per youtube reviews the hair is no good see review here China is just selling garbage hair the good hair they want 500 and 600 bucks not giving resellers room to grow on purpose see for yourself MUST COPY AND PASTE AND ALIGN ALL TP doesnt allow other page reviews https www youtube com watch v F2Hz3kgZK50 t 670s
Keshia Thom
6727 reviews
N/A
8 months ago
Worst hair company
Whatever you do Please please do not order hair from this company Scam and the hair is not real human hair I have so many pictures and videos If you want tangle matted bad smell and shedding this is the hair for you You could get better hair then this on Amazon vendors
Jasmine Lavender
6727 reviews
N/A
8 months ago
Not human hair
So I bought the Lumiere Color 4 Brown Water Wave 4 Bundles 100 Human Hair for my birthday in August and I got it installed a few days before the actual day It wasn t even a week and the way the hair was shedding and getting matted up was ridiculous I d even put conditioner in it brush it let it air dry wrap it up when I went to bed and it still did the same thing and depending on what I was doing it would start looking like big dreads I spent a lot of my time on my trip trying to revive my hair so I wasn t looking a hot mess which was so time consuming I couldn t wait to go back home to take the bundles out and put them straight in the trash They should be ashamed for selling this hair and have the nerve to call it human hair because I could ve bought that cheap quality stuff at the beauty supply store