


Luminara® | The Leader in Flameless Candle Technology
Based on authentic user experiences
Michele Farrell
6734 reviews
N/A
8 months ago
Purchased a Luminara Flameless Candle
Purchased a Luminara Flameless Candle with color option on the remote control The candle worked for 10 days then the remote stopped working completely Followed the instructions with new batteries attempting to restart Contacted the company and was told that the return policy states I have to video showing that the remote is not working My android phone does not record or send video I spent over 50 for this candle only wanted an exchange I have 5 other Luninara products and I assure you this will be the last product I ever purchase from this company For sure I will be letting others know about their absurd exchange policy
Kim Nielsen
6734 reviews
N/A
8 months ago
Total scam
Total scam Ordered a luminara eye balm instead received a cheap copy full of toxic ingredients from Temu called Tumeric Retinol Eyestick 5g made in China Ingredients Petrolatum Paraffin Liquidium Squarline Suvarline
Kim Lawkins
6734 reviews
N/A
8 months ago
Luminara has my money but I have no product
I first ordered from Luminara late November received my order timely enjoy the product so much I placed another order for almost 100 It has been 10 days since I was told they were delivered and yet they have not been delivered but they have my money nobody answers the customer service telephone or the email at this point I just want my order canceled and I want my refund I ve never dealt with such poor customer service
Judy
6734 reviews
N/A
8 months ago
I ordered the Eye Balm and it doesn t
I ordered the Eye Balm and it doesn t do anything Total scam Plus it took a long time to even get the product
ROSSI
6734 reviews
N/A
8 months ago
The product does not work
The product does not work I bought the eye balm and I should have known better I m just glad I only bought one The stick was soo hard that all I did was pull all the skin under my eyes making them even more puffier It was impossible to apply gently Should have done more homework
Karen
6734 reviews
N/A
8 months ago
Doesn t work
Doesn t work Hard to get money back if you want to return Had til get my method of payment company involved Don t spend your money on this product
Lucy Holden
6734 reviews
N/A
8 months ago
SCAM
SCAM Don t buy this product The money back guarantee is so undoable they know no one will ever bother I just threw it away what a waste of money AVOID
Sue
6734 reviews
N/A
8 months ago
DO NOT PURCHASE THE EYEBALM
DO NOT PURCHASE THE EYEBALM It doesn t work Website states 90 day return with no questions asked They don t tell you that you have to return it to CHINA with YOU paying the return cost with a tracking number This will cost about 50 My first email was answered immediately telling me how to proceed with return sending to CHINA When I sent a follow up email asking why it needed to be returned to CHINA when their website says their warehouse is in Texas I have gotten no response it s been over 2 weeks and all I have gotten is CRICKETS I should have done my research I m out 80
Jennifer Robson
6734 reviews
N/A
8 months ago
I will be totally honest constructive
I will be totally honest constructive as requested This stuff is totally awful doesn t do anything like it claims to do It is in the form of a stick it is so hard in texture then I found that trying to rub it on would be extremely bad for the delicate skin around the eye At the moment I m using it as lip balm For everyone out there use My Perfect Eye it totally works you will be astonished I wish I d read the reviews before I bought this product EVERY ONE - don t waste your hard earned cash Just to reiterate having read the box below - I have not received any incentive to write this nothing could make me - it s a dreadful product - I just wish I had my hard earned cash back if anyone is listening
Janet Cooper
6734 reviews
N/A
8 months ago
The advertisement for this eye cream is
The advertisement for this eye cream is totally wrong It doesn t reduce eye bags in minutes like it demonstrates I complained to the company and demanded my money back but the refused Their 90 days guarantee which they don t explain when customers buy the cream is very cunning They told me they need a photo every month for three months of my eye area and proof that I Ave used all the cream before they will consider giving me a refund Non of this information was advertised in the promotion Please don t buy this eye cream that s all I can say