Lumirelax Reviews

Fradulent website Buyer beware

This is a fradulent company The customer service never wrote back regarding my order Very disturbing I ve reported them through the google feedback and would highly encourage everyone else to do the same When you find their website on google there s three dots by the name of the site If you press on these you will get a page that will allow you to send feedback to google about the webpage

Do buy buy from this company

This is a company that scams you The customer service never wrote back regarding my order which was not fit for purpose - lost 60 Very disturbing I have have reported them through the google feedback as others have done and would highly encourage everyone else to do the same When you find their website on google there s three dots by the name of the site If you press on these you will get a page that will allow you to send feedback to google about the webpage Hopefully website will be taken down - I think I bought through facebook

The device stopped working after two uses

The device stopped working after two uses I am so dissaponted I am waiting whether the customer service will write back but after reading these comments I don t have high hopes

Product stopped working within a month

Product stopped working within a month I ve reached out to the company via email but no response Disappointed

I would not even give 1 star more a

I would not even give 1 star more a minus 10 I bought a face red light therapy unit It is useless and contacted customer service by email and their chat on their website No reply from them The product is cheap and they state if you are not happy after 30 days you can have a full refund I am not contacting my credit card provider as all the reviews prove they are a scam company They should be stopped from trading Also the telephone number is a scam number not known it says

Complete scam

Total scam I order 4 product and received only 1 They don t reply on my emails The product that I did received is very cheap and useless

I purchased their 95 LED curve mask

I purchased their 95 LED curve mask They didn t send an order confirmation The box came in unrelated packaging that was not associated with their brand The products is very cheap Ali express china rubbish It needs to be plugged in while in use the wire is very short Not for professional use at all On their website I now realise there is no police returns contact details It claims there is a 30 days refund But no possible way to refund and I wouldn t be surprised if you return it that you don t get a refund SCAM BEWARE DO NOT USE

Can t reach the customer service

I bought the belt and the skin device The belt was kind of disappointing And the skin device is still on the way i did not receive it yet I ordered them together So after a month still not received the second product There is a 30 days trial so you can send it back if you are not satisfied with their products I am not pleased with the belt so i have sent 4 mails and filled the form on their website more than once but no reply reactions Horrible customer service if they have one to begin with