Lunarcycles Reviews

These guys ripping people off depending

These guys ripping people off depending on your situation and charging different prices for the same service I went to fix my punctured bike and the guy said we are charging double for the labour so it s going to be 15 for labour and 7 99 for punctured and that s for urgent service But he took 2hours long and kept me wait outside After fixing it he asked me to 33 only for a punctured I would never recommend people to go for door service as they will rip you off Don t know about their service but they re very unprofessional the way they dealing customers

Ive had enough of web sites like this one selling poor quality products

Really don t buy anything from these people their parts may look good but all of the parts fail after a couple of weeks and when you complain they told me i have to replacement parts kits because of hard riding ive ridden my bike three times and my pedals started to fall apart help get rid of these crooks and stop them from ripping people off I WANT ALL MY MONEY BACK IMMEDIATELY or civil court scumbags

worst police department one of

worst police department one of motorcycls officers supervisor extremely rude low class low educated officers treating people very bed they hired uneducated not even high school graduated those are if talking people servicing rude they are animals not humen

Honest down to earth recommended

Just what you want from a cycle repair shop they explain everything the workshop is in the middle of the shop itself and no annoying attempts to sell unnecessary parts No communications problems - very good and quick

lunar cycles

lunar cycles kentish town london is one of the best cycle repair shops you could find we bought electric bikes from them and they carefully explained all the controls etc and were most helpful they are the london agents for emu bikes

the friendly local bike shop

very friendly and approachable on the phone and in person at the now socially distanced workshop expert knowledge efficient jargon free explanation and a fix for my racer at a reasonable price

A trustable local bike shop

They are clearly not a road bike or tri-bike focus bike shop since they sell Bromptons BUT the mechanic did an amazing job with handling my Cannondale Tri bike The task a ask them is to swap the whole cockpit system and re-route all the cables Before contacting them I tried Giant Camden which they should be specialized in handling road bikes and tri bikes As well as an official Giant store I thought they would be very good in handling similar bikes but I was wrong the experience there was horrible and very slow in comparison to Lunar Bikes About experience at Giant Camden I told them my bike situation and they say I will have to book into the workshop which is normal however the wait is very long and I wonder if they actually had a full time mechanic or if they really have a huge pool of waiting customers After the long wait I send my bike in and by the time I just wish to get my bike sorted asap Roughly a day after handing in my bike I receive a message from the mechanic stating that it is a complete re-build and the cost is very damn high Now I am no mechanics at all but I am very into my bike so the time and his message is just skeptical with the process Also there are youtube videos teaching you how it is done and the video is one third of the time he quote Normally for people who don t know any bike maintenance they would just save the hustle especially after such long wait just to get the bike in would say yes But one thing I don t tolerate is bike shops trying to rip customers off I looked at their online reviews and saw all these similar experience with the mechanic there Thus a search for a new bike shop nearby and found lunar bikes Finally back to Lunar Bikes I emailed Lunar Bikes stating the same situation and they replied me a few hours later saying roughly the estimate cost and say this is a very specific task as the cable route is frame dependent which is very obvious So they booked me in the following Monday after the message on Wednesday not a fast one but very reasonable considering holidays Few hours after sending the bike in on early Monday I got a proper call not message from the mechanic telling me the situation and the cost I ask them to proceed and got everything done and back on the same day Talking about the experience there I would say the reception and the blokes there isn t particularly nice but they are honest people which I appreciate it especially when I am going to leave my pride and joy with em and also they are craftsmen not a hotel usher So the communication is acceptable as long as they are clear Everything is very transparent and clear even when collecting the bike while checking my bike during collection the mechanic came out and talk to me personally with some situations and follow-ups on the bike which I also appreciate instead of just giving you the bike and paying what if there is another problem or something the customer doesn t understand or miscommunicated before hand like most bike shop does One really neat and extra touch I appreciate Lunar Bikes mechanics over Giant Camden is the handle bar taps in normal situation when cables are reroute and the tapes are coming off a new one should go on however the tape on my old bar is actually new and is possible to reuse them if piled off carefully I kindly asked Giant to reuse it if possible and they say this will be destroyed when taking off So I will have to get a new and ofcos they would supply a new one and charge it why wouldn t them given the price at their store The mechanic at Lunar bike said the same as it will get damage when removing and ofcos I know it might get damage since I ve reuse many bar tapes before but they reused it anyways and honestly they did a really great job on that and it still looks like new Which I am super happy with not needing to spend extra for tapes Overall I would say they are a trustable bike shop and would go back for my bike maintenance Would recommend roadies and triathletes as well Not sure about MTB as I have no experience at all

Great shop

Love this cycle shop The staff know their stuff and are lovely They provide a great service for a bikes and in general

Exceptional

They are absolutely exceptional as is the bike Supportive relaxed and very thorough Strongly recommend