


Luna's Wish | Lingerie, Shapewear, Clothing & Accessories
Based on authentic user experiences
Dianne Ethridge
6730 reviews
N/A
9 months ago
I agree with all the one stars
I agree with all the one stars I contacted this company by email to return my entire package but was given the runaround about they would send me a pair of underwear if I keep the order This is full of bull I requested my money back and all they offer is a free pair of underwear Will never order from this company again Rip off company Please be aware
Lori Brown
6730 reviews
N/A
9 months ago
I ordered a garment to wear under an
I ordered a garment to wear under an evening gown for a special occasion It arrived the day before the event and was so small that I couldn t even get it on to see if the style would work I ended up going to a mall to get what I needed and contacted Luna s Wish to request a return address and refund They responded by offering to send me a different style and size IF I sent them more money I explained that I couldn t even get it on to see if the style was right and that I no longer needed it Radio Silence I have sent SEVERAL emails and haven t received any further responses from them At this point it s not about the money it s about CUSTOMER SERVICE Something that they obviously don t know or care about BEWARE
Janis
6730 reviews
N/A
9 months ago
Stay Away From Luna s Wishput
I put 1 star b c I couldn t put none I googled an item and it popped up on this website I liked the way it looked and ordered immediately I broke my own rule about checking a company out before ordering but I didn t expect google to show me a company from china The product never came after two months I asked for a refund I was advised they don t refund They resent product and it arrived in a few days Unfortunately the product was the wrong size and color Again I was advised they don t refund however they said if I paid 10 more they would resend a different size and I could keep the original product I said I wouldn t throw good money after bad They gave me an address to return it with no guarantee that I would get a refund They would have to inspect it first The price to send it back was 47 The order was only 41 I suggest you stay far away from this company
Rob Frackiewicz
6730 reviews
N/A
9 months ago
All they give is lip service worst
All they give is lip service worst customer experience ever Definite buyer beware purchase at your own risk 40 plus days and still not received order Customer service tells you on its to airport This company is a scam
Jacquelyn Counsell
6730 reviews
N/A
9 months ago
They don t accept returns if the fit is
They don t accept returns if the fit is wrong or if you just don t like the product although they say they take returns They want to charge another 10 for redispatch service Don t order from this company Update After posting this review I was given a refund and asked to remove the review I still don t recommend going through all the problems to order from them Sorry
Ilysa Magnus
6730 reviews
N/A
9 months ago
Horrible customer service and they
Horrible customer service and they charged me for 2 bras and sent me one They are unresponsive and don t make it clear on their website that the orders are shipping from China which takes weeks They have no stateside shipping warehouse Will never do business with them again
Georgia Camp
6730 reviews
N/A
9 months ago
Color Discrepancy Disappointment
I purchased several bras but the colors were slightly different than expected I was really looking forward to their bras so it was disappointing They processed my refund quickly though their return service was efficient Overall the products didn t meet my expectations
Gemma Marner
6730 reviews
N/A
9 months ago
Will Try Other Bras
I was super excited before receiving the product because I ve never seen such a beautiful lace bra However after trying it on I feel like it makes me look a bit chubby
A chambers
6730 reviews
N/A
9 months ago
I wish I had read customer reviews
I wish I had read customer reviews before ever buying from this company They are a scam Their sizes are not even close to accurate The large item I received wouldn t fit a baby Returns have to be sent to China and not the distribution center in NJ The cost to return costs more than the item This Chinese company now has my Amex card information DO NOT PURCHASE FROM LUNA s WISH
Db Reisen
6730 reviews
N/A
9 months ago
The product was flimsy and not what I
The product was flimsy and not what I expected I could not get any help in returning the item for a refund They kept asking if I wanted a different size No I wanted a refund and when I disputed the transaction with my credit card they disputed back BEWARE buying from China poor communication poor customer service poor product