


Based on authentic user experiences
Kyle Augustin
6733 reviews
N/A
7 months ago
From the very first conversation with
From the very first conversation with Luso Spas through to delivery the service has been amazing we were on a tight delivery access restrictions given we wanted deeper hot tub but nothing was to much of a problem for Luso Spas Jay rearranged his day to deliver the hot tub great customer service Would highly recommend Luso Spas
Darren Hoyle
6733 reviews
N/A
7 months ago
We recently have just jumped on the
We recently have just jumped on the band wagon of a heat pump and have the inverboost UX The savings in the firest week are massive Installers very polite and helpful
Darren Hughes
6733 reviews
N/A
7 months ago
Want to just say fabulous service from
Want to just say fabulous service from Jay and the team Found a tub i liked All questions answered Never pushed on the sale
Chris Read
6733 reviews
N/A
7 months ago
Love it
Had Hercules delivered today love it Thank you
Peter
6733 reviews
N/A
7 months ago
Great service - Finally a place that values service
Great service great quality of swim spa cover far better than others Great delivery and communication Look forward to getting my next spa from Luso highly recommend
Philip
6733 reviews
N/A
7 months ago
Can t fault them
Can t fault them upgraded my hot tub due my original one being damaged at no extra charge The delivery guys Aden and Tom went above and beyond to get the hot tub into position a proper effort
Adam Forster
6733 reviews
N/A
7 months ago
Hot tub service
Just had the hot tub serviced after probably too long Gentleman called Kyle did the service Absolutely excellent job and great customer service Really nice chap and has gone above and beyond and cleaned the whole thing thoroughly Its as good as new Thank you
Vince Capon
6733 reviews
N/A
7 months ago
Excellent friendly efficient service
Excellent friendly efficient service Would recommend to anyone
Consumer
6733 reviews
N/A
7 months ago
Just had a service on a luso spas vela
Just had a service on a luso spas vela - had the tub just over 12 months and excellent service on purchase and excellent service now Highly recommended
MR N MITCHELL
6733 reviews
N/A
7 months ago
Full recommend Luso Spas
From the very first conversation with Luso Spas right through to delivery the service has been nothing short of great I initially thought that the logistics of getting the hot tub to its location would be challenging but the team handled it with absolute ease and professionalism The delivery installation and setup of the hot tub went off without a hitch It s evident that they are all extremely knowledgeable and what s great is that no question ever felt silly or insignificant They took the time and trouble to explain everything we needed to know ensuring we were comfortable with the entire process I would have no hesitation with recommending Luso Spas Their commitment to customer service is truly exceptional Thank you Jay and the entire team for making our hot tub experience a fantastic one