Home of Luxury Porcelain Slabs in Brisbane Lusso Stone
Based on authentic user experiences
K Mullan
6732 reviews
N/A
5 months ago
Charged large deposit to secure in a pressured sale environment to then have the majority of withheld
Lusso Stone Australia - Kingsfordsmith Drive Brisbane Charged massive 50 deposit over 3200 to secure 2 slabs at their end of financial sale For a variety of reasons including health issues and had to cut costs I didn t go ahead and was offered a refund verbally The slabs I purchased were in stock there had been no site inspection or measure the slabs were not cut In fact those slabs could be sold at an additional to another customer I followed this promise of a refund up months later and continued to follow up until the director offered twice to fully refund in the circumstances The same director continued to not refund the and then decided that I could either take just 500 or take the product within the next 6-8 months I do not need any stone for another property I question whether it s ok to request 50 for building materials when it s a regular item in stock and not had to be ordered