Luxoni-london Reviews

No refunds Don t buy from LUXONI LONDON - they are from CHINA

Absolute Garbage great ads on Instagram but the product is rubbish the fabric is synthetic and see through the way it s put together it looks like a rag Their page says easy returns - but there s no return information so I contacted them via email They offered me a 10 refund and advised to give my purchase to a friend or family I declined and asked for a total refund I was offered 25 otherwise I should pay postage to return the garment to China Not an easy return I asked for a refund within 24 hours or I would leave a review that didn t work either DON T WASTE YOUR MONEY ON THESE CHARLATANS YOU WONT GET A REFUND AND ITS A DISGRACE THAT THESE TYPE OF COMPANIES ARE ALLOWED TO TRADE IN THE UK AND DONT FOLLOW TRADING STANDARDS RULES AND REGULATIONS Stupid me for not checking that LUXONI LONDON isn t a British company

ABSOLUTE SCAMMERS

Do not order from this company When the clothes finally come they looked nothing like the picture or fit the way they should When a refund is requested they want you to return to CHINA So much for London Of course the cost of returning it makes it pointless so they try to catch you with an offer of 10 refund to keep the crap Never again

Absolute shocking scammers

Absolute shocking scammersDO NOT BUY FROM THIS COMPANY Ordered a wiggle car and received a tiny sponge worth 10 p contacted them and nothing

If I could give 0 stars I would

If I could give 0 stars I would Misleading website states your items are delivered next day when actually they are delivered in 14 days Shows they were sent from UK when actually they were send from China Asked to return the items and given an address in China that would cost me over 25 to send the items back to Offered me 10 off another order Why would I ever want to order from here again It s shocking Just ignore all emails Have reported to trading standards as they need closing down

Absolute shocking company

Absolute shocking company Do not waste your money nor time Claim to have a shop in London but you can t find address Ordered from China Taken over 2 weeks to come yet from other companies England based you get it same week

DO NOT ORDER FROM HERE Ordered a dress for a special occassion

Ordered a dress for a special occassion with plenty of time for arrival Firstly it did not arrive in time took over 3 weeks When it arrived it was unrecognisable to what I ordered Cheap and nasty material too I ve tried for a refund and I m being told return to Asia at my own expense or they ll give me 10 and I can regift it I wouldn t use it to clean up my puppy s pee So disappointed that I fell for the london part and presumed it was a UK website DO NOT BE FOOLED

Oh dear

Oh dear I really wish I had seen these reviews before I paid 60 on 2 dresses Literally the worst material and clothing I have ever seen One of the items was meant to be a dress however it is a cheap two piece I have received a return address but looks like it just could be somebody s house in China and not a real company How can they get away as advertising they are in London having a shop front on their website when this is all lies I guess from these review there is no point in returning as I won t get a refund anyway

Bad experience with return policy

I bought a dress which wasn t suitable and had to contact this company to arrange a return I was then informed that the item had to be returned to an address in China at my expense which was going to be around 17 even though the item was sent from UK If this had have been clear I certainly would not have purchased from the company and 100 never will again