Luxurylodges Reviews

The management doesn t respect their clients

The company managing and marketing this resort specialise in luxury breaks and holidays such as Seaham Hall and market lodges under the brand luxurylodges com In April 2019 this company bought in to Slaley Hall Lodges and Belton Woods Lodges Many of the timeshare weeks at these two resorts were pre-owned by people who had made a substantial commitment to purchase a week in the same lodge for 60 years Dependent on when they bought the number of bedrooms and the time of year prices ranged for some into 10s of thousands of pounds and a lot of members had to take finance to secure a lifetime of holidays for them and their families Behind every purchase is a personal story and people who love their holiday weeks Young couples bought to provide their children with a lifetime of holidays older couples to give their grandchildren holidays working couples saw the chance to take an annual week away from the grind and so it goes Our initial purchase was a single week at Belton Woods on my birthday week Later we bought a second week there to take the grandchildren on holiday As more grandchildren came along we invested in two weeks in Slaley Hall Lodges so that we could take all of the grandchildren each year between the two resorts We got married on our first week at Slaley Hall Lodges so that we could celebrate every anniversary there Since taking over at the resorts Seasons Holidays have employed a high-pressure sales approach in trying to obtain the weeks held by independent owners They have consistently offered a flexible Seasons package for sums well in excess of 10 000 lasting just 7-years in exchange for our fixed week fixed lodge weeks that are valid until 2069 They are so desperate to obtain the weeks that Seasons have reduced the commitment over time until they were offering 1 000 and no commitments to those who would return their weeks in August 2021 In effect it has been suggested by timeshare owners they have been picking off the more vulnerable owners since becoming the management company for the resorts in 2019 One couple that we met at the resort in our first year there and spoke to every year on our annual holiday were persuaded to sell their week when one of them developed dementia thus making their visits very difficult A friend of ours having lost his spouse eventually met someone new and gave timeshare weeks as a wedding present to his new partner Now suffering ill health he has been persuaded to surrender his weeks and losing his investment Alongside the high-pressure tactics Seasons have openly and persistently ignored the constitution of the timeshare owners club and have isolated owners from their elected committee have refused to hold democratic AGMs and have failed to publish accounts Not only have the members seen no Club accounts since those to April 2019 but Seasons have failed to submit accounts to Companies House for three of their own limited companies Members and independent committee members are still awaiting responses to questions about the 2019 accounts The remaining independent owners at Slaley Hall Lodges have now been given notice that a dormant company with assets of just 10 has somehow managed to obtain 10 of the weeks approximately 190 and has proposed the dissolution of the club thus depriving the remaining timeshare owners of their purchases Amazingly this dormant company was incorporated by the current trustees who were installed just this year by Seasons and against the wishes of the independent committee members This company was incorporated just a month after Seasons bought in to the Slaley Hall Lodges resort and an identical company including Belton Woods in the name was incorporated at the same time Belton Woods timeshare owners beware I have tried to work with this company as have many other timeshare owners at the resort I have taken 2 breaks at their Whitbarrow resort and one at Clowance but they appear to have no intention of working with the current independent timeshare owners Holidays here may well be luxury but would anyone with a conscience and a sense of decency want to be associated with a company that behaves in this way I personally would not recommend booking a break with Seasons Holidays unless they start to respect their clients

Be very careful with this company

Luxury Lodges or more commonly known as Seasons Holidays May appear nice on the surface with plenty of paid for good press and eye catching photographs but Don t be fooled This is not the standard of luxury that you will receive if you decide to part with your cash There is a a growing collection of angry members and investors who have had their money stolen by their parent company Seasons Holidays As the bad news started to spread it appears that they have opened up Luxury Lodges hoping that new potential investors would not put two and two together Same people same resorts same addresses Please do your research and don t believe the paid off Instagram influencers promoting this company Look for Seasons Holidays reviews for an accurate understanding and look at both companies accounts on Companies House Speak with a solicitor if unsure or if you feel pressured into investing

Beware before parting with money

This company has various brands inc Luxury Lodges Seaham Hall Seasons Keys The marketing brochures look slick and corporate however Seasons Holidays has just 2 directors a husband and wife team who have been accused by customers members of unfairly removing occupation rights This is clearly suboptimal and is being challenged by consumer rights groups These issues have been reported on by respected journalists from the Daily Mirror BBC Radio 4 and BBC Look North

Just to clarify the situation

Just to clarify the situation LUXURY LODGES are SEASONS HOLIDAYS PLC This is purely rebranding to avoid the terrible reviews posted on the SEASONS HOLIDAY REVIEWS which I personally consider misleading

Investors don t be fooled into

Investors don t be fooled into parting with your hard earned money Luxury Lodges is a rebrand of Seasons Holidays Just look up other complaints on the Trustpilot platform for Seasons Holidays This should not be allowed to continue When will these holiday companies start treating people with respect

Bad Staycation family off 6 to the Lincoln

We went as family off 6 to the Lincoln Luxury Lodges Merringham and was so appualed disgusted upset with the level off standard off these Lodges so small bedrooms bunk beds unstable not enough room at top bunk shower overall space bad mattrress just like sleeping on coil springs low pressure shower and heating not functional just a waste off money 2 nights won t be staying here again nothing around the area local for any shops on site prices too high most definitely wouldn t recommend

Amazing experience

Amazing experience we stayed in the Glass house at Bude which is a fantastic property Just a shot walk from from the beaches Would highly recommend staying here

We had a great stay at Bude Coastal

We had a great stay at Bude Coastal Resort back in January Staff were super friendly and accomodation was pure luxury We will be back