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Based on authentic user experiences
Mark Kiley
6730 reviews
N/A
11 months ago
Luxury Watch repairs London
I recently used LWR to have a battery replaced in my Tissot Sea star From contacting the company to discuss my requirements to my watch being safely returned their Customer Service was second to none Their communication throughout out the process was clear and precise In a world where Customer Service appears to have been left behind Luxury Watch Repairs have put Customer Service front and foremost in everything they do
Robin Lodge
6730 reviews
N/A
11 months ago
Nice work
The fact that despite not having made an appointment you dealt with me immediately and got the work done in an hour Very impressive especially as it was clear you are not short of customers
Paul Kilkelly
6730 reviews
N/A
11 months ago
New customer for a battery change
I came in randomly as a new customer wanting a battery change on my Tissot watch I was seen quite quickly and they were able to change my watch battery in about 15 minutes Fast and professional service and Scott think that was his name was really friendly and knowledgeable Would definitely come back again
Victoria Jones
6730 reviews
N/A
11 months ago
Excellent service
I needed a battery replacing on a Tudor watch that hadn t been worn for a while I didn t want the time expense of going via Rolex as I had in the past This was a seamless and cost effective alternative After receiving the prepaid postal pack I sent the watch on Thursday afternoon received a quote for battery replacement on Friday after agreeing to the cost postage is added to what is quoted online which is fair enough the watch was returned to me in full working order by the following Tuesday morning LWR keeps you updated at every stage of the process I was very pleased with the service that I received from them
Miss Jenny Fox
6730 reviews
N/A
11 months ago
Excellent service
Luxury Watch Repairs provides excellent service Every step in dealing with my watch was dealt with promptly and I was emailed of progress at each stage I will undoubtedly be sending my watch to LWR when it again needs servicing and I have no qualms with recommending them
David Dalzell-Piper
6730 reviews
N/A
11 months ago
Prompt return of watch which was
Prompt return of watch which was repaired under warranty
Colin Jones
6730 reviews
N/A
11 months ago
Tag Heuer Aquaracer Alarm
Many thanks to Luxury Watch Repairs for taking special care of my Tag Heuer watch They carried out a maintenance service new battery replacement of all seals and gaskets and also a clean of case and bracelet I was a bit dubious at first sending my Watch off to someone who I only knew via reviews that I had read online I was kept informed by regular emails every step of the way and If I had any further questions these were dealt with professionally and efficiently I Will use Luxury Watch Repairs again a great job and very reasonably priced repair Deal with confidence highly recommended
Abraham
6730 reviews
N/A
11 months ago
Helpful friendly quick
I walked in this store almost by accident My watch can t be thought of as a luxury watch and the moment I realised I was in an high-end establishment I felt nervous and out of place But Carl was so friendly and kind Booked my watch in and got it repaired in record time Thanks Carl and Luxury Watch Repairs will definitely use your service again
Emma
6730 reviews
N/A
11 months ago
Repaired our 70 year old watch
We had great communication throughout and are extremely grateful that they were able to repair a relatives 70 year old watch It took a while but a lot of work and effort went into ensuring the watch is now in a great working condition The team also went out of their way to find us a watch pouch as we didn t have a case Charlie in store was very friendly and helpful we will definitely be returning in the future and will recommend their service to others Thank you
Peter Wright
6730 reviews
N/A
11 months ago
Outstanding customer service
Outstanding customer service received today in the Manchester Harvey Nichols store Charlie could not have been more helpful friendly and surpassed my expectations with a very quick battery replacement for my Tag Heuer watch and excellent price I chose this store as I was travelling down to Manchester from Scotland for work and I will use again