Luxylemon Reviews

Blue holo chrome

I bought a blue holo chrome case and it s fine no defects at all A little high priced but I wanted it Can t say anything for the charging case but I m very pleased with my order

Skeptical but love my new Charging Case

Was a little hesitant but saw alot of great reviews on their site Ordered Tuesday and received by case by Friday Love my new holo charging case my sister just bought one too

Pretty good

Pretty good imo Unsure why there are a lot of negative reviews I had a decent experience Bought two cases for my iPhone 7 and they all were fine had a notification for a free mystery gift if I spent over a certain amount at the site which I did I didn t receive the mystery gift but after contacting them they corrected it and sent me two free mystery gifts rather than one Although the quality of one of the free gifts wasn t amazing it wasn t bad Customer support was great and I got what I ordered

WARNING DO NOT BUY FROM THEM

I had my case for two weeks and the charging piece didn t break but the plastic slid off into my phone charger port I contacted them and like ALL the others they ghosted me Their phone number is an answering machine Dawn their poor excuse for customer service probably isn t her real name either hasn t responded since her first send me pics email

HORRIBLE customer service

HORRIBLE customer service I use that term loosely New Ultra Battery Case died after 1 weeks use Tried the website for support non-existent Emailed the confirmation email address and finally got a response Wanted my order number and pictures of the outside and inside of the case Second email Dawn wanted me to confirm I installed the phone correctly and to turn the battery on while installing the phone I complied with full explanation all request followed and still the unit didn t work Third email from Dawn now wanted a video of the case not charging before they would decide how They wanted to proceed Still no RA return information I protested and requested immediate refund and would send the device back on my nickel Still waiting Horrible service

Terrible Customer Service

Wow As I read these reviews I see exactly what everyone means It s sad because I was a long-time customer of theirs DO NOT BUY FROM THEM Their cases are FAULTY now They DO NOT WORK And the worst part customer service is LAZY They will NOT HELP YOU I have been waiting to hear back from DAWN I ve seen other complaints about her as well she will not get back to me to resolve my issue and I ve now spent over 100 on 2 faulty cases

iPhone 13 charging case-I would give it

iPhone 13 charging case-I would give it 0 if I could Gives about an extra hour of charge Souls have did my research on this one Glad I got it on sale especially when the return policy is 48 hours from delivery

I would give this company zero stars if

I would give this company zero stars if I could They absolutely suck because they have awful customer service It took about a month to get the phone case from New York They sent me a broken phone case and refused to reimburse for the almost 40 I wasted They ignored my messages never pico up on calls and I will not stop posting horrible reviews until they go out of business or they acknowledge my many complaints about the product I shouldn t have received damaged