Lycamobile Reviews

The agent helped resolve my issue

The agent helped resolve my issue but the most important part that other agents don t do is she offered extra information that I may need instead of me asking for every piece of info

Thanks Roxan for helping me transfer my

Thanks Roxan for helping me transfer my physical sim to eSIM

nice and knowledge

The customer rep ID number 30103 and name Jersven was very nice he understood my questions and gave me answer quickly Thank you

Great customer service

Customer service provided by Vinodhini on chat was on top level He answered all my problems and questions very extensively

Karthikeyan ID 31130

Karthikeyan ID 31130 He was very helpful and attentive He replied quickly each time and provided the necessary information My request has been implemented rapidly

Good resolution

Jem was extremely helpful with my concern It was a swift resolution Grateful to Jem for all their help Employee ID 30244

Good operator Kahoula helped me have my

Good operator Kahoula helped me have my sim activated when Abroad Really help full operator and Nice fast help Thank you so much

I was not able to activate the bundle

I was not able to activate the bundle Honestly the process of registering and activating a sim is quite complex and I think it would be necessary to improve the instruction manual But the chat support has been excellent