Lycamobile Reviews

Change of voicemail language

I had a simple request to change my voicemail from Portuguese to English which was dealt with professionally and efficiently I was helped by a lady called Shai who was friendly and explained the process to me clearly and concisely

Certainly impressed with service

I have recently after 7 years terminated with a Portuguese internet company after becoming disappointed with their service I have returned to Lyca Mobile and so far I am totally impressed with their service especially the competence of one of the help desk operators named Jo o He spoke perfect English and really explained his answers to my questions in very clear and understanding polite way If this service stays like this I will definitely become a permanent customer of Lyca mobile Well done and thank you

Recently

Recently i called lyca helpline number for the help and trust me this was one of the best experience i had with customer care person her name was tresha and her numb is -30155 she was really really helpful as i was very nervous i lost my number to recover it she helped me alot and her english skills and everything such a polite person I can really say it was the best experience i had with any of the helpline persons just because i came here to write for her because these kinds of person really deserve s better it would be like my advice to lyca company that you should choose more people like her she s really great and i really want the best for her She s a gem of a person really convinced Thankyou tresha Thankyou lyca

I had a problem with my lyca sim

I had a problem with my lyca sim card when i tried to contact with customer service there was a lady named wileen 30271 attend my call and solv my problem within one hour i had a great experience with her she was very polite and professional

Excellent job for the support guys

Excellent job for the support guys very easy and fast to communicate with them 5-star service with their best willingness to help I want to especially thank Miguel Silva and Jo o Teixeira who resolved my case quickly

excellent plan and service

during my visit to Portugal i purchased two sim from lyca it was great help and connectivity thourgh out our trip from Porto to Albufeira it was help from Tresha to get us disconitnue service so that we are not billed in future great woork

Finally it was done

It is hard in Portugal to receive service speaking English only Thanks to Lycamobile s email Help desk I swapped SIM number with eSIM and saved the same number

SIM card problem

Had an issue with my SIM card the issue was resolved within 10 minutes by Tresha ID 30155 who very politely and patiently walked me through the entire process and resolved my problem It is employees like her that make loyal organizational customers Keep up the amazing work Tresha more success to you