Mackweldon Reviews

Zero customer service

Zero customer service Ordered twice and both times they never answered Won t ever buy from them again or even suggest to anyone that they should

The elastic band on this underwear is

The elastic band on this underwear is very large 2 and frequently folds over on itself The real problem is the very very high price per pair-largely due to ads all over the internet

I tried for 30 minutes to place an

I tried for 30 minutes to place an order and couldn t Got a 20 offer for first time buyer code didn t work Got another ad via FB clicked got 20 off again Tried to place order code worked At final order page with shipping discount taken off and code not valid message They make it VERY HARD to buy from them

Does not Deliver

I ordered two shirts but only received one A rep offered to ship me a different product despite the one I ordered still showing up as in stock on the website No refund was offered and no replacement was delivered Still have not received a refund 45 days after reporting the missing item

They didn t post my review on their website so I had to come here

My initial review on their website was a 3 star and it said that the material is indeed very soft and nice and the pants seemed to be of good quality And they were for about a year After 1 year the material started to wear out and the pants had holes in them If these were 20 pants I wouldn t have minded and still would have given them a 5 star because they are indeed great pants for as long as they last you However they re not Temu price and they didn t appear to be Temu quality either but nevertheless the pants gave out after 1 year My reason for the 1 star is because they didn t post my review on their website and that s not cool That means they re filtering all reviews and buyers only get to see the positive ones and the fake ones Not the real reviews So the honest review is that their products are indeed better quality than Temu but not worth the amount they re charging for them because they won t last you as long as the products you can get from big brands at similar prices Whoever is thinking of buying from them think twice My assumption is that most of the reviews you see on their website are fake

No customer service

No customer service Didn t like the fit on first pair or up one size No free return policy like they say Heck noone ever contacted me back Oh and I should have stop when the promo code on their own add material wasn t excepted

super bad experience

super bad experience very pricy boxers that really didnt last long at all compare to other brands i tried when i contacted the support about it they didnt care at all i do not recommend this brand at all

longtime customer here

longtime customer here been wearing mack weldon underwear for about 4 years recently place a LARGE order to replenish my underwear drawer 600 a week after placing the order it was just canceled no reason given no answer from the non existant customer service email what the heck i placed another order after my credit card showed the refund here I am nearly a week later the second 600 order still shows confirmed but not shipped Customer service actually responded to my email but no reason was given as to WHY it has not been shipped all products show in stock and the website is covered in banners promising delivery before Christmas Im about to give up file a chargeback with my credit card and switch to Tommy John Covid is no excuse for this type of behavior Buy with caution You may or may not get your order