Madebymary Reviews

cheap and not as advertised

Mary s Gems First they took forever to get They are made in China and not Canada No notification of delivery either But the product is cheap These are so small they are for a doll Really not able to get them on I really hope I can get a refund I will never order from Mary s Gems again Very disappointing

NO customer service

I ordered Dec 7th for a Xmas gift After many failed attempts to inquire about my gift I finally got a response that I will get it Dec 30th I told them to cancel it They said if it has already been stamped I can t cancel it What a poor excuse for a company Absolutely NO customer service Don t buy from them

Falsely advertised as Opal Stone but Plastic

Product advertised as Opal Stone but is just irridescent painted plastic I want a refund but no links work

I hate this company so much I can t

I hate this company so much I can t even put it into words My wife loves their pieces so I have had the unfortunate experience of multiple orders with them First time they asked for a phone number and email for a coupon code which I provided I never got a code Second time I gave them my email and phone number for order details only and they started bombarding me with marketing texts and emails despite me never consenting to this My second order I paid 15 for expedited shipping and the shipping took FIFTEEN DAYS 15 f8cking days And that was expedited Finally the necklace chain broke and I reached out for a replacement Not only is the warranty only 6 months for a 80 necklace but the replacement chain costs 40 This chain is so thin and cheap I wouldn t be surprised if it came from one if those kids necklace gum ball machine capsules you find at a strip mall And here they are asking me for 40 for it Usually when you pay such a high price for such garbage items you at least get good service but not here I hate dealing with this company Every time I order from them it s an awful experience Post order support is awful The quality is awful The prices are awful It s so slow to ship I 100 believe it s just dropshipped

Complete junk said made in Canada 925

Complete junk said made in Canada 925 silver this was shipped from China and is dollar store quality complete junk and in silver to be clear this was Mary s gems closing sale after 20 years of making jewelry so pissed I was sucked in for 100

Same jewelry but with a different brand

I have been seeing this jewelry with a different brand all in FB That was a red flag I love some of their pieces and I remember them very well but saw them the exact pieces but with different brands Be careful Do not buy immediately you will see that they will try to target you again and again This happens with the complicity of FB Strange

False advertising poor quality horrible customer service

Horrible customer service and false advertising Ordered two items on May 26th and the 28th It stated that the items would be here within 3-6 business days I contacted company on June 3rd to determine why they had not shipped yet Supposedly because they are a made by order company Not even close to the truth Items are standard hoop earrings Absolutely nothing that had to be custom made When I contacted them on June 3rd then suddenly my items were shipped the next day Received the earrings on June 10th after both relative s birthdays were over All customer service could do was make excuses and try to blame it on the delivery service Absolute sham

AWFUL COMPANY WHO EDITS THEIR REVIEWS

This company disgusts me I had issues with an order a few months ago and the time it took to arrive the employee had the nerve to lie and say it took so long because it was custom made and she knew it wasn t and their website stated it was ready to ship I took one last shot at order in hopes it wod be different They state maximum 5 days for order to ship and 8 days max to receive item I have not received anything They need to get their crap figured out