Madeleytestingstation Reviews

STAY AWAY AT ALL COSTS

stay away got my brake pipe done and then found my disks binding straight after asked them to sort it and refused unless I payed more also damage on my bumper that wasn t there before only to be told read the sign you park here at your own risk now being reported to trading standards for allowing a vehicle on the road in a dangerous condition STAY AWAY

84 year olds lucky escape

My 84 year old dad went to have his beloved galaxy mot here on recommendation Turns out it failed on suspension bushes brake pipes and hand brake cable snapped Fair enough the cable could have snapped anytime Advisories we re front brake discs were scored and pads were low Advised to get them done asap Discs and pads replaced 18 months ago and 9673 miles ago They still looked new so took it to another test station who just cater for mot and don t do repairs and guess what Passed with advisory to adjust handbrake cable which he fitted himself 2 days prior Might point out that my dad was a diagnostic engineer for Rolls Royce diesel and fair to say knows which end of a spanner to use My best guess is they saw a pensioner and thought they could pull a fast one and make some easy money

Unfriendly woman on reception called

Unfriendly woman on reception called Deb Bad attitude unprofessional and miserable Spend your money elsewhere and get good value for service with people more deserving We don t care that you have private plates on your car we want you to service ours

Shoddy work and rude staff

I booked in my camper van at MTS for an MOT I took the van in on the day early to leave them with the keys There was a old woman on the reception desk who confirmed my details took my keys and asked me if I was waiting where upon I said I was not waiting around for the MOT to be done Lunchtime that day had come and gone and I d not heard anything so I rang MTS where the old woman Sounded like the old women I spoke to earlier that day answered where I asked about my MOT and all I got was a very very rude response She said We don t call people about MOTs We do 50 a day we don t have time to call people Which I find unfathomable since I ve used MTS before for MOT s and had countless MOTs at other garages and they have ALWAYS called me to let me know what happened So I told her I expected to know how the MOT went so she put me only hold came back and asked for me reg number which she got wrong about 4 or 5 times She then put me on hold again and came back and said it had failed so I asked what it failed on She then put me on hold yet again and came back with these exact words It needs a ton of welding and ended talking As a garage I was expecting them to tell my what it had failed on and then give me a quote for the repairs but this inept human couldn t handle conversation obviously I asked her about repairs and all I got back was Our welder isn t in till Monday you ll have to call back then As you can imagine at this point I was p sed off that this stupid person couldn t even do the basic requirements to complete the job I was paying them to do However Monday came and I did get a text saying the van had been looked at by the welder and would require in excess of 1000 of welding It was much more than the cost I was expecting or hoping for but inevitably the work needed doing so I called MTS and spoke to someone and asked them to proceed with the work I was told it may take a few days as the garage was busy 4 days later I get a call to say all the work had been completed and the van was ready for collection I went up at lunchtime to collect the van where I paid the balance and was given the keys When I first got into the van I could see it was very dirty and smelled really strong of welding but I drove the van home When I got home I did a quick walk around and inspection of the outside of the van and could see on the driver step it had this black paint tar stuff but it was a really messy job as in the black stuff was covering quite a bit of the paintwork of the actual van Today is Saturday and in the light of day I went out to try and clean the van inside of the dirt and inspect it further All I can say is they have taken so little care of my van with this black paint tar with splashes of it all over the dashboard driver seat door frame and fire extinguisher The van has a small fire extinguisher mounted behind the driver seat but is covered in black dots of paint The footwell is an absolute mess and even though I cannot comment of the welding I can say they have made zero effort to protect the inside of the van After spending a good hour wiping the entire dashboard and inside the driver cockpit down I m now left with these dried on black dot over everything and its dried now and will not come off I m yet to speak to MTS as there not answering there phone but I m absolutely disgusted with the way have left my vehicle after spending more than 1000 I d expect much better I will NOT ever be using MTS as a garage again A complete Mickey mouse outfit who can t do a job properly I wish I could upload the photos herethat Ive taken but there is no optionto upload images

BANDIT S AVOID

Scammers they tell you work needs doing when it doesn t THEY TARGET CAMPERVANS AVOID AVOID AVOID GARAGE IS BEING REPORTED THEIR SCAMMERS

Crooks

Do not take your campervan here they are liars they failed my van and yet after I had it looked at by 2 different mechanics who said the opposite to what these have they will try and con you into paying

Great garage

Great garage would definitely recommend to anyone

A job other garages would turn down

Recently took my Ford Fiesta into Madeley Testing Station to have my catalytic converter fitted correctly as the previous garage had cross threaded the bolts on my turbo which led to exhaust gases leaking I went to at least 4 well known garages who are local to me to see if this was something they were able to do - which they all turned it down as it was a job they did not want to do In the end I was recommended MTS by a friend - so I took my car to them and within a couple of hours they had managed to fit the catalytic converter correctly - they even advised me that my tyres were near the legal limit which I was not aware of which could have led to me getting points on my license Even though they are 45 minutes away it was definitely worth the drive They were very knowledgeable helpful and very fair on the price I will be sure to take my car back here in the future for any other work I may need Thanks again guys

Fab service

Fab service my online booking didn t go through properly but when I arrived at the time I requested online to be told there was no booking this wasn t a problem for MTS the guy from behind the counter jumped up and tested my car himself Wouldn t go anywhere else